BMO Harris Bank offers a range of personal and commercial banking services, including wealth management and investment options. With over 500 locations across the United States, it aims to support individuals, families, and businesses in achieving their financial goals. Customers appreciate the friendly and helpful staff, who go out of their way to assist, especially in dealing with banking basics or special needs such as coin and currency exchange. One reviewer praised the staff’s competence and willingness to help, highlighting a positive experience at the Plainfield location despite some concerns about the location itself. However, experiences with the bank have not been entirely positive. One customer shared a difficult situation where an ATM stole $240, and it took months to recover the money, during which they faced significant hardship. Despite the bank’s process, the customer expressed frustration over the delay and the amount returned. They also emphasized the exceptional service of a staff member who helped them navigate the issue with kindness and professionalism. This staff member was recognized for her dedication and was seen as a valuable asset to the bank. Overall, while the bank’s services and staff are often appreciated, some customers have faced serious issues with ATM transactions and customer support.
I have been banking at BMO at 15101 RT. 59 for 35 years and I have to give the highest compliments to one of the bankers there Christine Thompson. She always handles my business with speed accuracy, and with a warm welcoming smile. Miss Thompson is the best and one of the main reasons I bank at BMO.
December 2025
Jackie is the most professional banker I signed up for a heloc and Jackie made the whole process easy
October 2025
Jackie is the bomb diggity. She always has a smile on her face and eager to help me with my banking needs.
