Enterprise Rent-A-Car
Car RentalHours:
16040 S Lincoln Hwy, Plainfield IL 60586 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Plainfield offers a positive car rental experience with clean, sanitized vehicles and a low-touch rental process. Customers appreciate the friendly and professional service provided by staff members like Jessica, Marco, A.T., and Dennis, who go out of their way to assist with various needs. Reviews highlight the efficiency and comfort during the rental process, especially after accidents, where staff members are noted for their care in expediting paperwork and addressing concerns. While there may be occasional delays in vehicle availability, the overall service is described as quick and efficient. Customers have expressed satisfaction with the clear explanations of rental agreements, pricing, and inspection procedures. Many have shared their experiences of how this location stands out compared to others, particularly in terms of customer service. The ability to return vehicles to different locations and the assistance offered during challenging situations have also been praised. Overall, Enterprise Rent-A-Car in Plainfield is recommended for its excellent customer service and commitment to making the rental process as smooth and enjoyable as possible.
Most Recent Reviews
February 2024
It takes a day or two to get a vehicle sometimes but the service is great and they are quick and efficient taking care of you. I have been to this location more than once and it's always pleasant and easy going.
January 2024
Excellent customer service! They know how to treat customers the right way! Highly recommended!
December 2023
Had a great experience with them. Very nice friendly employees and great on explaining everything from A to Z. Would highly recommend them to family and friends.
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