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“This place is wonderful ! The staff is very nice and professional and the service is outstanding. I recommend if you have problems with your phone; you'll be pleased.”
“My subway cell phone broke and they charged me $180 for one, I went to Future Mobile store Guatemala and they gave me a free cell phone with three months of balance and I am going to pay $25 monthly with unlimited Internet, in the subway I paid $65 now if it is very Expensive compared to this store, quality of customer service in my Q'eqchi language.”
“Remington was very helpful and knowledgable. Answered all my questions. Would highly recommend stopping in and seeing him for any questions, comments, and concerns.”
“Art at the ATT store was so amazing! He helped me recover my dead father's voicemails from my old device, that I lost. Art went above and beyond to ease my mind. I highly recommend him and that store!”
“Airius did such an amazing job answering all of my questions and making me feel comfortable about the process of transferring my service to a new phone. He was incredibly kind and friendly and patient and all of the anxiety I had walking into the store as soon as we sat down at a kiosk and he helped.”
“My phone is my life line. I had an extremely hard time transferring my data when I upgraded from a 13pro to a 17pro. Went to Dr gadget and James explained precisely how to re factory reset & re transfer all data. What a life saver!! Dr Gadget is my go to for all my phone repairs and questions. Highly recommended to those in the surrounding area. They also had a privacy screen protector and a rear camera protector in stock along with a case. Thanks Dr gadget”
“Highly recommend!!! I recently had my iPhone 13 screen replaced here, and I couldn’t be happier with the service. Other places quoted me $120, but they did it for $100. The person working there was generous, kind, and very easy to talk to. Honestly, that kind of customer service is rare!
I’ve tried going to other phone repair shops nearby, but I only met rude staff. This place is completely different - friendly, professional, and fair. Highly recommend!”
“Spencer was great! He really went above and beyond to take care of transferring our family over. He was very patient and was able to save us money with getting new phones! Thank you for all your help, happy to back with Verizon!”
“I had lost my phone while traveling and the staff and manager at the store did everything they could to make sure I was taken care of, without breaking the bank. Very impressed and thankful they provided such amazing service!!”
“Chris was Absolutely Amazing he helped me above and beyond. Was patient with me I’m not Tech savvy at all. He was such a help. I’m going back Saturday to complete my order with him. I took the Text Survey and accidentally put 1 for my satisfaction with Chris I read that wrong and it should have been a 5!!!! Great Experience!!! Thank you again Chris!!”
“Antonio is what makes this Company number one in Disaster Relief recovery team building A leader for the Next Generation to look up to A Juneteenth Leader that President Obama will be proud Of ,Keep Hope Alive A Dream maker Not a Dream takers”
“I am not tech savvy and Jay really took the time to walk through all of our questions and was SO patient. Not only did he stay past closing one time but he even stayed late past close just to make sure my friend and I were comfortable with the phone!
BEST PART YET, Jay let us record him as he walked through step by step so we always had a visual how-to anytime needed!
If you or someone you know has a hard time with technology or remembering steps, you can rely ON THIS CRICKET STORE IN PARTICULAR as much as you can rely on a library for help with digital tasks!!!”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
“Awesome experience, got the phone I wanted Samsung s21 with 128gigs of space. New client and staying for a long time. Nick thank you for all the help on transfering us over to Cricket!”
“Great help from Ahmad the manager gave me a great deal I couldn't refuse he helped me transfer my contacts and data as well as gave me a free case thanks again”
“Daisy and Janet helped me out so much today will 100% recommend this location they gave me good customer service and helped me get out of here fast !! Answer all the questions and concerns I had will be coming back for this kind of service ??????”
“Top tier kudos to Sergio,
Sergio is the most dedicated, informative and patient individual at any location I have ever been to. He always knows the latest deals and advertisements for the store and invests time into setting up customers phone(s) as he has had to help me with several phones I have ourch from this location and always come back to for the great customer service.
I would highly recommend this location and company especially if you are lucky enough to be paired with this employee on your visit to help you. Just as a customer remember to kind and courteous if waiting for help as they commonly have low staff and can only help 1-2 customers at a time depending on the current work placed in front of them by customers.
Keep up the phenomenal work and give Sergio a raise/promotion he deserves it !!”
“The staff is always so friendly and helpful! They offer a straightforward and transparent experience anytime. I definitely recommend coming in for your cellphone service and accessory needs.”
“I’m am not good with technology and get very anxious when I have to get a new phone. It was that time. Efrin assisted me and to say he was fantastic is an understatement. He was the kindest and calmest salesman I have ever run across. He made sure before I left everything was working and I would not have a problem. The manager also made it known that if I had any issues that they are there for me. Best experience buying a new phone ever.”
“I had an excellent experience at the AT&T Store. Jon was the employee who assisted me with transferring my son’s phone to a new device, and he provided outstanding service from start to finish. We ran into complications with my son’s Apple ID login during the transfer, but Jon showed incredible patience, professionalism, and expertise while helping us work through every issue.
He stayed calm, took his time to explain each step, and made sure everything was fully resolved before we left. His support turned what could have been a frustrating situation into a smooth and positive experience. This was truly exceptional customer service, and Jon went above and beyond expectations.
I highly recommend this location and truly appreciate Jon for his outstanding help!”
“I encountered a very complicated issue when trying to move to AT&T as a service provider (not from their side) and worked with Jon. He was very knowledgeable, kind and patient as we worked through the issue and went above and beyond to ensure it was resolved. Thank you, Jon!”
“BEST SERVICE EVERRRRRR!!!! I think all these young ladies deserve to be at the highest corporate #level here is the reason why, they greeted me at the door and then explained which phones provided quality service! Im beyond satisfied with the money I spent! They helped me make a good financial decision! 10 out of 10!”
“My experience was absolutely great and I’m glad I picked this location. I got to work with the owner who went ABOVE and BEYOND TO GET ME THE PHONE I WANTED. From the time I got there until I left it was a steady flow of customers who he seemed to know by name which means he builds relationships with his customers. The young lady was nice and she also went above and beyond. They both were amazing. I would recommend this boost to anyone. Customers service is top notch!”
9:30AM - 7:30PM
1701 N Larkin Ave Suite 601, Crest Hill
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“Spanish Manager was a lot of help, glad my mom went here and got her new phone with out hassle. She liked the Dog speaker he showed her and He offered to give her a discount along with the car charger. Incredible”
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“I want to take the time to thank Nate. The past month he has been absolutely fantastic. He is patient and kind and made my MIL purchase an upgrade of her phone. He may have just convinced me to come to the other side of T-Mobile”