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“I've been in this store a couple of times. I never had any issues; there were lots of things to pick from, the employees were friendly, and it was very clean. I will say my most recent experience was outstanding! I needed a certain spray for my rat's cage. While our vet's office made it seem very easy to find, it was not that easy. I ran into Pet Supplies with high hopes but wasn't finding it. Then an angel of an employee asked if I needed help. Yes! ? This employee was researching products and was only finding large bottles of products (I didn't need much) but they never gave up. There seemed to be one small bottle in the back, and the employee located it for me! I appreciate this so much. Top notch customer service!”
“We truly appreciate Chloe for always making Coco and Luna’s grooming experience a delight. She’s efficient, caring, and consistently sends them home looking their absolute best!”
“I visited Two Bostons at Market Meadows in Naperville this morning. I came in to shop for my dog’s birthday. I had a great experience. The selection was good and service welcoming, knowledgeable about merchandise, and friendly. I signed up for their awesome rewards program. My dog loved his birthday cupcake and Happy Birthday Bone Biscuit! He enjoyed the turkey jerky stick, and adores his new Huxley & Kent rooster plush!”
“First off, the food is great. Obviously since you're here, and I do think it helped my beagle mutt mix live to a ripe old age of 17.
Secondly, the staff has been fantastic in dealing with my changing standing delivery orders. Very accommodating. Always pleasant, overall a wonderful experience.”
“This store is beautiful! Well stocked and always clean. The manager, Taylor, is always helpful and goes out of her way to help find the right products for my pup. My Vin loves going to Two Bostons ❤”
“I needed help with my dog she is very strong a girl with dark hair and a young guy helped me to the max they went out of their way to help me they need a big raise in pay!!!!”
“Very awesome place. Employees are extremely helpful and nice. I couldn't find any frozen pup cups anywhere, and I got recommended this place. They told me that I can call them and have them order anymore pup cups I want, and they will stock them for me. Treated my dog very respectfully and friendly. Will definitely come back here.”
9:00 AM - 9:00 PM
990 Brook Forest Ave, Shorewood
Pet Stores
“We started coming here after the service and availability of our local vet went stale. Each visit is so nice here, staff are always friendly and seem genuinely excited to see our pet (and us), the techs are very informative and the doctors have such great personalities. This place will be here forever if they choose because it's the best vet I've experienced in this area in my 15 years in plainfield.”
“My experience was with Mary, Haly, and Sy'Rai. I thought they were very accommodating and professional. They had to deal with the public and a bunch of puppies.
I think the prices are a little steep, I know it's a business at the end of the day, but the numbers are off. So it's not clear.
But from what I experienced, the staff is excellent. I really hope all the pups find good homes.
Update: came in for a nail trimming today 7/9/26. Mary absolutely amazing. Everyone else was great as well. So much action. I really hope cody and the others that have been there a few weeks get adopted soon.”
“Terri has been the best with all my (4) dogs for years & my son & daughter-in-law's (5) dogs. Not only does she pamper the dogs, but if there is a medical issue with a pup, she loves them and cares for them GENTLY, possibly separates them form the others so they are not played with as much. Her idea of "no-cage" is the BEST. Dogs love socializing with the other dogs. Please don't ever stop what you are doing.”
11AM - 11PM
649 Hill Ave, Aurora
Pet Stores
“Absolutely Love every location I visit! Offers huge verity of everything you would want for your pets. The team here at this location are wonderful, helpful friendly people. Overall I enjoyed my visit and shopping experience.”
“Standard petco but the staff was attentive and freindly to other clients in the store while i was there and they helped me select a nice veriety of aquatic plants.”
“We had a very positive. Experience with will county humane society. We adopted an older dog who is just the most precious thing in our lives.. Staff is so easy to work with
And they know what they are all talking about, answer all the questions, and are very helpful with anything you are concerned about. Thank you for letting us adopt Joey.”
9AM - 9PM
369 S Weber Rd, Romeoville
Pet Stores
“Cody, you are wonderful to work with. My puppy and I are learning so much from class. Applying your training consistently has been a blast and has strengthened the bond we have with our puppy. Thank you!”
“Pet lovers heaven. They have everything you could thing of for your Pets+
The staff are very knowledgeable and welcoming. It is just such a pleasant shopping experience. ? ? ? ❤️”
8:30AM - 6:30PM
2807 McDonough St, Joliet
Pet Stores
“Rented a cage for skunks that invaded my yard..Got 1 doing exactly as they instructed, they came out in morning taking the skunk to skunk haven where it came play with others.”
9AM - 9PM
350 Fifth St, Oswego
Pet Stores
“Typically I have good experiences here. Everything is clean and organized. They always have what I need. The grooming salon is great and their groomers are very knowledgeable. I did however have a bad experience with Michael today at check out. I asked him a simple question about a product recommended to me by the grooming salon. He not only seemed annoyed but abruptly responded with a very dismissive and almost snarky answer. Hopefully it was just an off day for him but it’s upsetting and off putting that I spent $30 on a product and wasn’t provided a real answer on how to use it. Perhaps there’s better customer service at smaller businesses like brothers country supply down the street.”
“First time taking my dog to the groomers. He’s a very anxious and shy dog it came out so well and they were well with him! (I was watching through the glass lol) would recommend!”
9AM - 8PM
3111 111th St, Naperville
Pet Stores
“The pets hotel staff (and store staff) are amazing! They treat my Dalmatian like family. They are always helpful and friendly! Interacting with staff is always fun!”
“Love this Petsmart! They have a grwat product selection and have helpful, friendly staff! They also offer curbside pickup which is super convenient, especially when you have a young kid!”
“Absolutely the best pet store ever! Our family has gotten several puppies from them over the years, and every single one has brought so much joy into our lives. The store is always spotlessly clean, safe, and welcoming, and the staff is beyond amazing — friendly, knowledgeable, and genuinely caring. I honestly don’t understand the negative reviews at all; our experience has been nothing but positive from start to finish. If you want a place that truly loves animals and treats families like theirs, this is the store to go to — I can’t recommend them highly enough!”
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“By far, the kindest, most knowledgeable personnel I've ever dealt with. They truly take the time and effort to know my dog, Roxy, and resolve the many issues we've had with her. Highly recommend.”