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“As a long time TMO customer, I appreciate that they took care of the reason for my visit. Very helpful gentlemen with 5 star customer service. Thank you for confirming my reason for staying with TMO.”
“Zach in Yorkville, IL is the best rep I've worked with. He is thorough and knowledgeable and a pleasure to do business with. He solved a problem in 10 minutes that 4 other Verizon people couldn't fix. Verizon is lucky to have him on their team!”
“Matt is The Man! Patience of a saint with a broken phone that stopped swiping! So thankful for all of the work he put in today to get me a new phone, cancel my old service, get my number switched and upload all of my stuff from my old phone. Did I mention it stopped swiping?! Lol Definitely took some time, but his patience and 20 years of experience paid off. Thank you, Matt!!”
“I just want to personally thank Valerie at this store. She was so friendly, helpful & definitely knows her stuff! She suggested a different idea on how to retrieve some sentimental photos & video on my damaged phone to transfer over to a different phone after the screen was unswipeable. She was successful in doing so & helped me save money in the process by allowing me more options as a result. Now I can take my time in purchasing a new phone, tablet & smartwatch without the pressure of losing my important data from my old phone. Havng that as a peace of mind meant so much to me & I will personally go back to that store for my next, new purchases.”
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“Today i went into the Plano, il verizon store for some technical help with my phone, Michael, the nice young man working thete helped to solve my problem and i walked out happy..”