AT&T Store in Pontiac offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible Pontiac prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that come with nationwide AT&T 5G service at no extra cost. The staff at the AT&T Store in Pontiac are described as extremely knowledgeable and helpful. Customers praise the patience and expertise of employees like Kevin, Andrea, and Austin, who are able to solve complex issues and ensure a positive experience. One customer even requested to work with Austin specifically in the future. While the staff's service is highly commended, some customers suggest that improving the store's Wi-Fi could further enhance the overall experience and reduce wait times. Overall, the AT&T Store in Pontiac is praised for its excellent customer service, knowledgeable staff, and diverse product offerings.
He was wonderful, explaining everything. He checked for all discounts and helped me get the phone that was exactly what I wanted. He didn't make me feel stupid when I asked questions, which I'm sure he's been asked a hundred times. I will ask for Austin every time I go back. Please let him know I do appreciate his help.
October 2023
They have a fast customer service and are friendly. I was impressed.
September 2023
This store is the best. Very knowledgeable and helpful.
