Best Western Plus Pontoon Beach is a welcoming hotel known for its friendly staff and clean rooms. Guests appreciate the helpful hosts who provide valuable information about local restaurants and activities. The hotel offers a variety of amenities, including a solid gym and options for food and drink. Many visitors have enjoyed the delicious breakfast and dinner recommendations. The hotel is conveniently located near St. Louis, making it an ideal choice for travelers. While some guests noted that air-conditioning could be improved and that hair dryers were not readily available, the overall experience is positive, with many guests expressing a desire to return for future stays.
Have not stayed at a Best Western for a while. This location fit the bill for location and $$. Overall, stay was good. Everything was clean and with the police dept in front of the hotel, the area was safe. Connie at the front desk was always very helpful, professional, and courteous. I would stay again.
July 2026
Front staff was helpful. Elevators did not work. Dog in the adjacent room barking. Felt dated a bit
June 2026
Update it's going downhill. Some staff worth keeping others not so. Room carpet had holes in it, elevator broke
