“Ray was wonderful and so helpful after a really stressful day. My mother shattered her phone screen while we were rushing our dog to the vet today and fixing her phone was the last thing we felt like doing afterwards, but I’m so glad we stopped in. Service was quick, done within a few hours same day. The phone looks brand new and the price was extremely reasonable. Thanks Ray!!”
“Paris was great at explaining everything that exists about my phone and my son phone and all the accurate numbers and prices of everything very helpful and very polite and professional to speak to great for your company thank you very much awesome doing business with Paris G....”
“Rose was amazing and super friendly. She fixed the screen on my phone in under 30 minutes. Also, she went above and beyond and changed the battery. My phone now looks and feels brand new I recommend Rose to anyone who needs the screen on their phone fixed. Thank you very much!”
“Outstanding customer service by Christian. He was very knowledgeable and helping us out with a really complicated account situation. He also helped us save money and was just very generous with his time. I didn’t feel rushed at all, and I felt like we got so much value out of this visit. Thank you, Verizon. Hire more people like him and you will never go out of business.”
“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”
“Great service - Highly recommend. Replaced my iPhone 7 screen in less than an hour. Good as new. Reasonably priced too. Be sure to book your appointment online before going.In the past I've had other shops replace my screen only to find out there's issues with the replacement (discoloration/spots in the display), but this was definitely not the case with CPR Cell Phone Repair of Highland Park.”
“I chose this store because of their rating and it did not disappoint! Lazar was extremely knowledgeable and personable! Gave honest feedback and reviews of the merchandise. He worked hard to make sure we got the best deal. The store was clean and had a great vibe. Another employee, George, also made the experience great!”
“These guys are great and knowledgeable. Phone issues all week. Tech support over the phone, no help! Went to Harlem Irving Park store, no help! These guys resolved the issue in 20 min. Awesome team in Park Ridge.”
“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”
“After visiting another AT&T location and also the Apple Genius Bar for help with my iWatch, this AT&T location was my last hope!They were very patient, tried everything they could to help me without having to send in the watch and wait for an exchange.The solution took a while but, they were very pleasant and helpful throughout the process. They were also very kind to each other when workshopping ideas. The whole environment was great! Shout out to Jose and everyone working today 1/31/24”
“I dropped my phone (s23 ultra) and messed up the digital display (despite no cracked screen). I brought my phone in to the shop and within 5 minutes they were able to diagnose that it was a digital display issue. I left my phone with the team to repair and within 1.5-2 hours they had my phone back up and running as if there were no issues. Highly recommend the shop and their great team.”
“Kyle and TJ were great! Kyle aka “Angel”does beautiful magic and solved all my problems. Theses guys and they’re skills and positive manifestations are above and beyond. In conclusion , my phone and everything works etc.”
“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”
“Grant explained everything so well. I felt so comfortable and well taken care of. Happy to go with a new plan and old problems solved highly recommend this location and Grant im particular.”
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
“Cynthia was very helpful with purchasing new phone and transferring phone data. She was very patient and explained each step of the way. This was a very pleasant experience. Kuos.”
10AM - 6PM
1825 Tower Dr, Glenview
Mobile Phones
“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”
“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
“From the moment my wife and I came in we were greeted and helped out right away. We came in with the intent to open new phone lines and home internet. We are now happy AT&T customers. With the help of Alfredo we were able to get additional savings on top of the promotions they had going on. The process was smooth and efficient. We were on a time crunch because I had to be at work by a certain time and with Arturo covering everything from A-Z and we able to be in and out in less than an hour compared to other visits with other companies that make take more than an hour. Thank you so much for your help.Will be coming back! Great service!5/5Tuesday February 13th 2024”
“Great prices , great verierty of phones and the employes there are very tech savvy,so happy with my new Samsung phone I just wanted people know this place u can go to if want a great deal on a phone I definitely recommend this place”
“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”
“Outstanding customer service. They go above and beyond to help you with your phone service needs. Expert advice and very patient and knowledgeable. We had a very complex issue and they were able to resolve it quickly and professionally. My family and I have been coming here for years and they always do a great job.”
“They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward”
10AM - 8PM
4155 1, 2 N Harlem Ave, Norridge
Mobile Phones
“I had a kind manager help me! He was very personble! I wasn't overly thrilled with having to wait for help due to 2 back surgeries in 2 months, but I was very well taken care of!”
“Lee is an absolute wizard configuring the perfect plans and devices to fit your needs. Lee reduced my monthly bill and upgraded our devices! Do not call Verizon for plan and device upgrade information. They will leave you uninformed, confused, and frustrated. Lee at the Long Grove Verizon store will analyze your usage, devices, and plans then make a plan that satisfies your needs.”
“I can’t thank Jazmine enough for all her help today! She was so kind & funny and made the process of switching over 2 phones super easy. She really went the extra mile to make the process as smooth as possible. Pleasure to work with her and her manager!”
“I can't even articulate in just one review how Awesome Neal is. I came in to pay my bill and trouble shoot my crappys s7edge and apparently I was eligible for a new phone and it so happens the 9s just came out. SO naturally the upgrade just seemed like the right thing to do. Now I got a sweet new phone and I owe it all to Neal Patel at the woodfeild store for being the real MVP putting the team on his back and getting me the UPGRADE !!! also he helped me lower my bill cause he noticed by upgrading to a new plan I might save on overages thanks pal.”
“I upgraded my iPhone at the Buffalo Grove store and the rep helped me understand the costs, and transferred my information as well as installed the screen saver. Overall a great experience and I will definitely return for all my future phone needs.”
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“I needed the screen repaired on my iPhone SE. Their price was inline with or cheaper than 2 other places near me. They were quite friendly, helpful on the phone and fixed my screen within 30 minutes.”