Cell Phone Stores in Wheeling, IL

“If you go, Make sure to work with Megan!!!
I visited this location after having a frustrating experience at another Boost mbile store, and I’m really glad I did. Megan helped me, and from the moment I walked in, already dealing with a lost phone and a bad prior experience, she completely turned things around.

She was friendly, professional, and extremely helpful. Even though the deal I originally came in for wasnt available to me (which was definitely frustrating), Megan took the time to work with me and find the best option that fit my needs. At no point did I feel rushed or like she was just trying to make a sale, she genuinely cared about helping me.

That level of customer service really stood out. Ill definitely be comin back for any future needs and I highly recommend this location to anyone looking for honest, helpful support and someone who actually takes the time to answer your questions.”

“10/10 service
Honest efficient and Absolutely model business. I went in needing my phone screen repaired (S25 ultra), they did an amazing job - quick turn around”

“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”

“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.

A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.

We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”

“Had a very good experience working with John, he was very helpful in setting up new lines and new iphones for us. He’s very knowledgable about the available tmobile plans and answered all questions we had. He even went out of the way to inform us about trade in phone promotion ending so we could get there in time to avail the promotion..”

“⭐️⭐️⭐️⭐️⭐️
Hands down the best Metro by T-Mobile store in Wheeling and the surrounding area. Alan and Razi are absolute stars — they always go above and beyond to take care of their customers. Their professionalism and friendliness are the reason people keep coming back.”

“We moved to the suburbs not too long ago, still getting acquainted with the local businesses of all sorts. Definitely prefer to help the local small businesses than cooperate. Called with questions earlier in the day, she answered with a professional kind voice and said swing by so they could assest the damage & what was needed. My phone was battled with a hard concrete brick fall... lol. Damages indeed!! Although we bought another phone through our provider.. transferring everything with a broken black screen would have been a cost and a pain!! The gentleman in charge went over what was needed thoroughly & patiently with my original phone. With people waiting too, as it seemed they had great business for a Sunday. In a very clean organized establishment, we took the offer of the reasonable cost and even so.. the fact it would be ready in a few hours, prior to close. Once they text us, we arrived.. still with customers patiently waiting. Which in my eyes means .. they know what they're doing and the locals are grateful. I double checked to make sure all was good.. they made sure before we walked out the door, all our questions were asked & that we were beyond satisfied! My phone was back to life.. no scratches & working as I originally had it, .. With a new phone case & screensaver as compilatory to all customer business! We have 3 teenage boys.. lol, tech help is always needed. As long as we live in this area.. They've made customers and promoters for life. Thanks again.. for sincere kind businesses!! ~Support local!!”

“We moved to the suburbs not too long ago, still getting acquainted with the local businesses of all sorts. Definitely prefer to help the local small businesses than cooperate. Called with questions earlier in the day, she answered with a professional kind voice and said swing by so they could assest the damage & what was needed. My phone was battled with a hard concrete brick fall... lol. Damages indeed!! Although we bought another phone through our provider.. transferring everything with a broken black screen would have been a cost and a pain!! The gentleman in charge went over what was needed thoroughly & patiently with my original phone. With people waiting too, as it seemed they had great business for a Sunday. In a very clean organized establishment, we took the offer of the reasonable cost and even so.. the fact it would be ready in a few hours, prior to close. Once they text us, we arrived.. still with customers patiently waiting. Which in my eyes means .. they know what they're doing and the locals are grateful. I double checked to make sure all was good.. they made sure before we walked out the door, all our questions were asked & that we were beyond satisfied! My phone was back to life.. no scratches & working as I originally had it, .. With a new phone case & screensaver as compilatory to all customer business! We have 3 teenage boys.. lol, tech help is always needed. As long as we live in this area.. They've made customers and promoters for life. Thanks again.. for sincere kind businesses!! ~Support local!!”