Value Discount Flooring is a family-owned store in Richmond, Illinois, offering a wide selection of flooring options for homes and businesses. Customers can choose from carpet, hardwood, ceramic tile, laminate, and vinyl flooring, along with window treatments, cabinets, and countertops. The team is known for providing personalized, friendly, and professional service from the first visit through installation. Many reviews highlight the store's excellent prices, especially compared to big box stores, and the quality of their work. Customers appreciate the support and care taken by staff like Dan, Billy, Ken, and Courtney, who are described as kind, knowledgeable, and attentive to details. The store is praised for quick and efficient service, with some customers receiving their new floors the day after measuring. Even when issues arise, such as reordering materials or extra work due to water damage, the team handles these situations fairly and professionally, often going above and beyond to ensure customer satisfaction. Overall, Value Discount Flooring is highly recommended for its great selection, competitive prices, and dedicated staff who aim to make the flooring process smooth and enjoyable for every customer.
Dan and team were great every step of the way!By far the best selection in comparison to the big box stores. Personalized service from the moment you walk through the door to beyond installation!Highly recommend Dan and the team at Value Discount Flooring! Support local!
September 2023
Amazing service! Very professional and friendly people! I had carpet done the next day after measuring what was the most important for me! Great price an quality! I'll recommend them everyone! Thank you!!!Service: Carpet installation
September 2023
Well, after a rocky start (the flooring material had spots and had to be reordered), my floor was put in this week and it's gorgeous. Ken and Melena (I hope I got the names right) are awesome and they did a great job. Thanks so much guys!!!
