The Home Depot in Lake Geneva, WI, is a well-stocked store that offers a wide selection of products, including tools, paint, appliances, plumbing parts, lighting, flooring, and more. The staff are generally helpful and knowledgeable, with some employees going above and beyond to assist customers. Many reviews highlight the excellent customer service, especially from employees who provide detailed guidance and support, such as explaining product differences and helping with installation questions. Customers appreciate the store's focus on helping veterans, with staff members volunteering their time to assist disabled veterans, even organizing free flooring replacements. The store is easy to navigate, with most products easy to find, although some mention issues like overflow garden items blocking parking near the garden section and lumber carts located at the far end of the store, making bulk shopping slightly inconvenient. Returns and product assistance are described as helpful, though some customers noted variability in staff helpfulness, especially regarding lumber and loading assistance. Overall, the Lake Geneva Home Depot is recognized for its large product selection, helpful staff, and community-focused service, making it a go-to location for home improvement needs.
Great store with a great outdoor section. Very helpful staff has always made this a "go to" for me! The staff makes a difference! Great selection also!
July 2024
Take a list and stick to it. That's what I should say. But I never do.
June 2024
Most anything you need to keep your home in good shape and many different fresh flowers and plants
