Value Discount Flooring is a family-owned store in Richmond, Illinois, offering a wide selection of flooring options for homes and businesses. Customers can choose from carpet, hardwood, ceramic tile, laminate, and vinyl flooring, along with window treatments, cabinets, and countertops. The team is known for providing personalized, friendly, and professional service from the first visit through installation. Many reviews highlight the store's excellent prices, especially compared to big box stores, and the quality of their work. Customers appreciate the support and care taken by staff like Dan, Billy, Ken, and Courtney, who are described as kind, knowledgeable, and attentive to details. The store is praised for quick and efficient service, with some customers receiving their new floors the day after measuring. Even when issues arise, such as reordering materials or extra work due to water damage, the team handles these situations fairly and professionally, often going above and beyond to ensure customer satisfaction. Overall, Value Discount Flooring is highly recommended for its great selection, competitive prices, and dedicated staff who aim to make the flooring process smooth and enjoyable for every customer.
Very knowledgeable and professional. Pleasure to work with
July 2024
We were originally going to get our carpet installed by Home Depot but last minutes switched to Value Discount Flooring. I couldn’t be happier. The price was only slightly more expensive but the quality was miles ahead of Home Depot. Not to mention the prompt service and quality of install.
April 2024
Absolutely love this place. We’ve used them 3 times for carpeting. Responsive even under a time constraint, fit us into schedule to make in time for inspection-building new house for daughter. Thank you!
