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“The manager Jada in South Holland location was awesome, she went above and beyond to help us get a truck rental. Amazing customer service. Thank you for your help.”
“The supervisor was extremely gracious. I absolutely adore him. Along with the customer service rep, the young lady always assisted us very respectful. I’m so sad that I forgot the name.”
“This is my second review. My short time having a unit here was handled extremely well by the staff. Ms.Jasmine and the gentleman alongside her were punctual and adamant about service. Any problem or concern that may occur is handled promptly. All while remaining hospitable. If they go above and beyond for customers, it should positively reflect on their employment status and/or pay rate. Again, thank you guys so much. #unit2k”
“Crystal and the other lady were very nice and very professional they had my trailer up front ready to go I was in and out in 5 minutes that's what I call great service.”
“This location has been our go-to for years. Rented a truck yesterday to move my daughter into her new apartment. Staff was friendly and check in/check out was very easy.”
“Ryder in Chicago (Harvey ILL) Linda in the service dept. Was very pleasant to talk too and work with. She even called me personally to let me know my tractor was finished. They made me feel like It was important to get me back in my tractor, no matter if they had to drive three hours to get the parts.. They get a big thumbs up!! Grand Rapids Ryder also big thumbs up to them as well!!”
“Omg I always used U-haul always had suck service with thier trucks. I am so glad I tried penske absolutely a great truck 20ft 29.50 - 49.50 varies but the truck has air shocks better they my 2020 truck and side mirrors with blind spot extra mirror that adjust! I can actually see on both sides no winging it also back up cameras woot!!!! Heaven to drive! Thank you penske great rental you gained a loyal user for life carol owen. The home depot in Orland park is great people very nice and knowledgeable. I can't say enough Thank you I had if 5 days cost me less then 200 thats great!”
“Rented a trailer from this location today (04/21/24), both the check in representative and the young man that came and checked the trailer were nice, friendly and made sure we were good to go.”
“Each staff member I encountered was friendly, professional and very helpful with clear information and instructions. Martell, LaDonna and Janiece*(I think I'm messing up her name) were very helpful in arranging my reservations, storage unit and return of vehicle. The entire process was stressless and seamless because of those 3!!”
“Mike from On Target was very nice and very helpful. We ordered a trailor for hauling a motorcycle but there was no wheel-chuck in the trailor. Also half way to Alabama the drivers side tail lights went out.”
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“Wonderful ladies are always helpful, kind and professional! Was contacted immediately after weather related problems which were also handled swiftly. Thanks ?”