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“Jeremy is a top notch Verison representative willing to help out an entire family. Multitasking and getting everything done, answering all your questions, and taking care of all your needs. I just switched from another carrier and we are very happy with the plan we got. I would recommend all of my friends and family to go to this store specifically with Jeremy.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“Gianni was very knowledgeable, excellent at adapting to our needs, a clear communicator and very accurate with his numbers and options to best fit for our needs. Very efficient, effective with ample patience. Good working with him.”
“Mobile Generation is the best and TK is their best. I had a complicated situation with multiple phones, insurance, upgrades, etc. and customer service left me with a poor understanding of my options. TK is a true expert who explained everything so clearly and quickly and I feel confident that I made the best informed choice. If you want to really understand all your options come here and they will get you sorted.”
“These people are fantastic they can multi task on the multi task he worked on my issue for two and a half hours. Omar and Stephanie are the best. I won't go anywhere else.”
“I had a fantastic experience! I went in to purchase internet service, and Damaris was exceptional she explained how things would work and what I should expect. Answered all my questions, very knowledgeable and extremely patient. I will definitely be returning to this location in the future.”
“Vinay is the best! Super kind and patient. Went above and beyond for me and my family answering all our questions. Troubleshooting everything. We got 4 new phones! 10/10!”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Michael, who helped me gets five stars. He is lovely to work with! The look of the store and the merchandising is atrocious. It looks like an ugly uninviting empty room and kind of sketchy. If you want people to spend thousands of dollars on phones for the family, I think you should up your visual game. I would only go back just because of Michael. Poor guy having to work in the ugly store:(”
“Omg what a lifesaver it was a long process due to the other company not trying to relase my number but she was patient and even helped me get my accounts onto my new device”
“Absolutely amazing service, Amir was the best person to help us possible. He was so kind, patient and informative about the company products and services that my family member was able to get her phone issues resolved and needed up arranging a new internet service with them after the visit went so well”
“Thanks to Anthony and Anissa for helping me out they made the process of switching so easy and fast that I couldn’t believe we were done less than an hr for switching 6 lines I was prepared to be there half the day but they made it work highly recommend this place, they have people that know what they’re doing.”
“I recently upgraded to the iPhone 15 Pro Max with Boost Mobile, and it's been an amazing experience. The sleek design and stunning display make everything look vibrant. The performance is incredibly fast, and the battery life is impressive. Boost Mobile’s network is reliable, and setting up the phone was a breeze. The camera takes professional-quality photos and videos, capturing every moment beautifully. Overall, I’m thrilled with my new iPhone and the excellent service from Boost Mobile. Highly recommended!”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“I came here for a SIM card change and Shravani was really patient and helped me through the whole process. I love the customer services Boost provides. I have been with Boost for 5 years now and they never disappoint.”
“I was absolutely impressed by the exceptional customer service provided by Edoar. From the moment I walked in, Edoar was attentive and helpful, guiding me through the store and ensuring I found everything I needed. His knowledge and professionalism made my shopping experience a breeze. Thanks to Edoar’s outstanding service, I am definitely returning to this location and look forward to being taken care of by him again. Highly recommend!”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
“Breyanni was such a great help. We talked for a week before I made it in to upgrade my phone and she helped me get all of my information to the new one. Highly recommend.”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“Jesus was an amazing superstar of customer service. Very knowledgeable about the different phones they have available and the services they offer. I walked out with a phone within my price range as requested and surprisingly enough also switched my internet service to T-Mobile. T-Mobile internet is half of what I was paying for Xfinity. I highly recommend the store for its customer care and amazing internet.”
“I loved the service in this company. I have been here for 3 years and Miss Hilda has always helped me, super attentive, friendly, she always knows how to guide me with every question. Thank you”
“Stopped in last night at about 7:30 as I was having an issue with my SIM card activation. Both of the representatives were very attentive and cordial despite it being a bit late. One of the representatives was a new employee and, despite this, he was very knowledgeable and paid close attention to the issue I was having; he's definitely someone who was a good hire and someone I would personally hire.
Thanks y'all!!”
“The rep was really nice and helpful and great. I was charged twice as much for the phone as it cost on the website and the phone is not that great but that was NOT the rep's fault. People send me a text message and it sometimes doesn't show up for hours after they have sent it to me! It also froze up first day using it and I had to take the battery out and put it back in to get it to work properly. It is a SUMMIT FLIP phone.”
10AM - 6:30PM
3320 W 63rd St, Chicago
Internet Service Providers
“I wanted to give a shout out to Olivia she was absolutely amazing helpful is an understatement she was very kind and very patient with me
Should be more people like her in the retail world”
“Went to T-Mobile to ask about my current service and left with a new Apple Watch! Shout out to Stephanie for the help! She was kind and patient even though I had a million questions. Sending my family to this location”
“Angela and Pablo helped me with a very complicated problem involving an older relative's phone and phone plan! They were so patient and knowledgeable about all the options. They also have a surprisingly wide array of phones and accessories for sale.”
“Liz and Marco were more than knowledgeable and informative in what they do. Customer service was great. People that say other wise are just impatient and inconsiderate into seeing that there's only 2 people working with 5 plus people needing help and attention. So yes the wait can sometimes be a little more than usual as expected.”
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“I came back in to add to my Google review because Jack did such a wonderful job with me. He ordered me a Google Pixel 8 Pro and it was free with my trade in. He put all the information from my old phone on my new one. Jack is the best!”