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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”
“We had a wonderful experience with credit 1 .Your team member Angela at the Evergreen branch was so helpful to myself and my husband. She made our transaction easy and explained all the documents. She us truly a knowledgeable and friendly worker.
Made our experience a special one. A special thanks to Jimmy also he was helpful to us.”
8:30AM - 5PM
10027 S Western Ave, Chicago
Credit Unions
“I don’t have not one regret about joint this credit Union. I love it here. Big shout out to Ms. Ebony Price. Omg she works wonders and does so in a timely manner. I’d highly recommend CPOECU to anyone!”
“I love my credit union! Been a member for a lot of years. Walked into the branch today. The customer service is awesome. Felt family friendly. The clerk helped me access money I was unaware I had access to which was big to me today during the holidays. Thank you very much for your help.”
“Amazing customer service, communication and efficiency. As a realtor and as a client, I have experienced first hand the excellent service Emilio Olvera and NDFCU provides!
Thank you!”
“I just recently financed my vehicle through this credit union. I got an amazing rate, and the process was quick and easy. Thank you John and team for being so helpful.”
“Always professional and courteous when I talk to them on the phone. When I visit the location, the staff always provide efficient and accurate service. I have been a member for years and they continue to be a pleasure to do business with.”
“Never had a problem with any of the long term staff. They do have some recent staff. However Kelly who I have dealt with for over forty years,Ruby,Donna,Brenda Claudia and the Ruby who no longer works there all of these ladies are in my opinion Stellar, EXCELLENT PEOPLE.”
8AM - 5PM
10343 S Pulaski Rd, Chicago
Credit Unions
“The employees are very nice and polite. Sometimes there are some employees at the front desk that arent knowledgeable about certain things (little things) so it can prolong the process or make it a longer wait. Other than that I will continue to come back to this location. Great job!”
“I just wanted to give a special thanks to the WHITING INDIANA branch manager Melissa Diaz - Rosario she was very thoughtful, kind and attentive and went above and beyond the call of duty to help me with all my needs she is the glue and the engine along with her great customer service tellers that always greet you with a smile that helps and make a better day. Because of Melissa knowledge to serve customers she along relieved a lot of stress off my head once again thank you WHITING INDIANA branch I hope your around for a long long time.”
“I had to drive quite a bit because this is the closest branch to me. It was well worth it. The building is under construction, so space is limited, but the customer service and community made the experience a great one. I felt welcomed. The tellers were smiling and joking with customers. Extremely knowledgeable. The customers were in good spirits. There was this young lady (customer) passing out little suckers and fist bumping other customers. It was precious. It felt like being around family. The manager (I’m assuming) was knowledgeable. He didn’t assist me, but I saw him assisting others and transitioning from the drive through to the lobby. The young ladies were so polite and friendly. I honestly could have stayed in the lobby just for the atmosphere. I just walked out with a smile on my face. In this day and age, great customer service is RARE. Service was quick even with long lines. Kudos to this team. Keep up the great work. Keep thriving and continue being the beautiful souls that you are.”
“Can't understand why anybody would bank outside the credit unions haven't had a fee since I got with them wished I could have been with them from the beginning would have saved lots of money in fees that the bank got”
“True Customer Service! I spoke with Mirena and Karina during my transactions. We had a couple of glitches during the upgrade as expected with any major system upgrade. Karina from corporate worked closely with me and helped me through my situation. I was unable to make a payment online with the new upgrade because it removed all of my external banking info. I appreciate the high level of customer service they gave me.”
“The SWCU has serviced myself and my deceased husband for many years. The service is great on all accounts. I would much rather use SWCU than any other bank or SL because they give me peace of mind and security, knowing your accounts are safe. Great service.”
“They always answer my questions they are very patient and helpful.. I think they can have more people working in the front at times but over all they do pretty good”
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“The tellers are hands down the best in the business. Can't forget the friendly security that makes you feel special, greeting you with a "have a good day," and an open door.”