“Today we met with Stephanie at Cottage Grove location. She was so patient and kind with me and my grandmother. Honestly, one of the best experiences from that store. She’s a really beautiful soul.”
“you want the best service when I say they are patient work with you are for the people the best phone store in United States I can’t make this up I’ve been going to them over seven years now the best in town of Chicago Heights”
“Autumn is a very professional and very detailed individual who has patience of Job she’s friendly and so helpful there’s not enough stars for her star performances a very pleased customer”
“Zack was super helpful, friendly, and did quick work! I had an issue with my SIM card reader and they didn't charge me a fortune and I had my phone back in a half hour. 10/10”
“Kela at the south Holland store was an amazing sales person. She got me in and out got my phone together got my information from my phone to another from my tablet to another beautiful personality.!!”
“Victor was great. We went to a corporate store originally because we thought we would get better service than at a Verizon franchisee. Needless to say, we were wrong. The worker at the corporate store messed up my account so I didn't receive text messages from some contacts for 5 days plus possibly other things that I am not aware of yet. They also purposely made changes to my account, even though it was to my detriment, so that they could earn a commission from my account even though they made my situation worse. Victor, even after being aware of what the other worker had done, got my account switched over so everything works properly now. He also happily stayed after for more than 1.5 hours past close to make sure that everything was working properly and all of our questions were answered. From now on, I am not going anywhere else. Thanks Victor for all of your help.”
“I just had great service today at the At&T store in Homewood on Halsted. Greg was a great sales associate and answered all my questions about home internet and discounts for first responders!”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“Max is the best ! I’ve been turned down so many times he’s made sure I left with a phone and tablet I’m so happy I recommend a promotion or bonus he’s so sweet thanks Max again for everything ! You’re the best”
“I really enjoyed my visit with Cricket Wireless! They help me switched over and they were really patient and stuck with me through! And they helped me with signing into my apps! Thank you!”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
“01/28 Luis helped me troubleshoot my phone I had a virus on my phone and he helped me fix it fast and quick also his customer service is outstanding I would recommend coming here to all my friends and family.”
“I recently visited Cellular 4 U INC and had a great experience! The guy KASHIF was very knowledgeable, friendly, and genuinely helpful in guiding me to the right phone based on my needs and budget. The best part was their customer service and he explained all features clearly, helped me with setup, if any one locking for mobile phones, mobile cases and all accessories.
Highly recommend this shop to anyone looking. BEST SHOP IN TOWN”
“GREAT SERVICE AND VERY INFORMATIVE, VERY KNOWLEDGEABLE VERY HELPFUL ON MY FRIEND'S PHONE NEEDS FAST AND AGAIN VERY MUCH MORE BETTER THAN BEFORE! I WOULD RECOMMEND THIS ONE TO FRIEND'S AND FAMILY WHO WANTS TO GET CRICKET WIRELESS SERVICE!???????”
“Adrienne was a great help showing me what not to download on my phone she very knowledgeable great worker she needs a raise because I come here a lot and she's always patient”
“Tyler! Fixed the broken-off piece of lightning cable stuck in my son's (poor, long-suffering) phone within just a couple minutes, and is now investigating son's (long-suffering) Switch to see what's wrong with it. He was up-front about costs, did not try to push anything, and I'm looking forward to working more with him if we need electronics work in the future.”
“Crystal was simply amazing! I can in with a dire situation and she worked it out with grace and ease!!! %1000 satisfied and I will follow her where she goes for my ATT phone services. She’s the absolute best after making my day so much better with easy solutions. Too good to be true! Thank you!!!!”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Called asked for price for water damage they said 120, came in took the phone said it'd be an hour, waiting an hour phone is fixed paid 120. They're true to their word and even helped other customers and still got my stuff done like they said. Worth goin too”
“Jose has been very helpful. He gave me the opportunity and knowledge of obtaining a new cellular device and a new tablet. I appreciate Jose himself, has been so nice to me and my family and I would definitely recommend him and boost to my peers, family, and friends !!”
“An Absolutely amazing experience. We received great customer service from Eddie and Josh. Eddie is the Man for real!!!!!
I definitely like total wireless but I really love Lansing Total wireless…
Great service!!!!
Great value!!!!
Lots of laughs and savings!!!!!”
“I'M UPDATING THIS OLD REVIEW FROM 4 TO 5 AFTER GOING BACK & READING OLD REVIEWS SINCE THEY'RE STILL BETTER THAN OTHER PLACES I'VE BEEN TO SINCE THEN?THEY WEREN'T ABLE TO FIX MY BROKEN PHONE AND I KNOW THEY REALLY TRIED, WHICH IS MORE THAN I CAN SAY FOR SPRINT! THEY'RE VERY NICE & HAVE ALOT OF ACCESSORIES!!”
“The service was welcoming and professional. The store rep carried a positive energy about him that made the business pleasant. Great deals for exchanges of service. Thank you.”
“This store is a cut above the rest, two very patient team members, Sade and Martina we appreciate you both they got my son straight with everything he needed for his new phone at a very reasonable price. This store location is very clean and convenient with parking give them a visit tell them MsCathy sent you. Always remember when changing phones though make sure you unload all unnecessary info.”
“I bought a phone Saturday 2.28.2026 in store# c114. I didn't get the service I needed. Very disappointed. I decided to drive 25 mins to another at&t store to get help with my phone. TIERRA helped me with everything I needed. She was the best ever. Well known able. She walked me through everything I needed. Please never replace her. ARECELIA WAS THE BEST. ARCELIA WERE MY LOVING ANGELS.”
“Charelle was absolutely amazing! Had such a high level of detail, amazing customer service, and was a pleasure to work with. It is people like Charelle that will keep me on as an AT&T customer.”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
9:30AM - 7:30PM
17647 Torrence Ave Ste 9, Lansing
Mobile Phone Accessories
“This is the number one store with the best service i received. Your representative Jesus needs a raise and promotion. He was able to activate my phone when i had gone to 3 different stores that couldn’t.”
“The gentleman who helped me was nice. Paid a bill and got out of there in about 10 minutes…took so long because he was on a call when I arrived, but he did acknowledge my presence, so I didn’t mind.”