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“I always use Inbox & More for any of my shipping purposes. The service is always the most amazing and they go out of their way to help you in any way they can! No reason to use any other shipping company!”
“I am happy to have this store close to my home. This people are always ready to help, couple time they helped me to carry heavy things, service is fast, hassles free, and professional. Thank you !!”
“Very nice office people are always nice and have good advice and help a lot they have very nice service and they are very nice I recommend this office to whoever needs to send packages or anything or plane tickets”
“Talk about a company that goes above and beyond to deliver ! What could have been a complex and frustrating experience, Bill was responsive and willing to do all it took to make our overseas shipment happen. Your search stops here.”
9AM - 3:30PM
1153 Lee St, Des Plaines
Shipping Centers
“My mother in law and father in law went into UPS Wednesday, I was suppose to go with them because they were nervous that no one would understand what they needed, there English is very broken. Unfortunately I couldn’t go with them due to having a sick baby! I said if you need me just call me and I’ll try helping, they needed to get a notary to sign there mortgage papers for a modification and it had to be sent over night and get there before Friday. When they got back I asked if everything went okay, because they got back home pretty quickly. They said a bilingual lady was helping them and broke it down when the office would receive there mortgage papers, how over night shipping works. The stress was gone right when they stepped in and spoke to her, I asked for her name but they don’t remember. It was at the UPS in Des Plaines on Lee St. knowing they didn’t struggle to send something over important and urgent made me really happy.”
“Beyond excellent service. Highly recommend this place for anything from shipping parcels to Europe, vacation travel plans to money transfer. Staff is extremely helpful, friendly and competent.”
“For our wedding, we had a lot of signs, menus, ceremony booklets etc. needed. We even wanted a cut-out of my husband and I for guests to take photos with. The vendor we worked with on our wedding invite suite did not meet our expectations, so I was nervous I was going to need to DIY everything myself...But then that's when I was introduced to my savior, Jonathan! Not only was Jonathan able to create everything we wanted in the look & feel of our wedding invitation suite, but he absolutely crushed it! Everything looked better than we could have possibly imagined. And on top of all that, PostNet is very competitively priced. They were also very easy to communicate with, like for revisions we would send them and they would implement them almost right away. A great place to work with for any high-end pieces you need!”
“Good company to cooperation ! Awesome and helpful office employees. The recruitment department is really at a high level and dispatchers are always helpful and competent at their work. Payment always on time.
I trurly recommend!
"Together ordinary people can achieve extraordinary results"”
“Polish company that ships packages by air or sea. They carry all shipping supplies needed . They also sell plane tickets through the Polish Airline Lot. They also due money transfers.”
“This store really cares about their customers! Not only are they friendly and fast, I left my handbag there and they had it waiting for me 5 days later once I figured out where I might have left it! Great Customer Care!”
10AM - 6PM
1 W Rand Rd Suite F, Mt Prospect
Shipping Centers
“I’m using this location maybe 7-9 times per year, but I can tell you this location and parking is perfect and Tim is very helpful person. Always asking if you need any help with sending fax or anything. Very professional and knowledgeable employee. FedEx is lucky to have Tim on their board! 5 Stars!!!”
“I had to stop and to The UPS store to send something out and I've never done it before. Noemi was working and was very patient and professional and helpful towards me. I'm such a mess I even knocked over her pens, and yet she still found a way to make my shipping needs even easier and made sure I wasn't charged fees that I was about to pay and didn't have to. I don't think workers like Noemi get enough credit for their wealth of knowledge, easy-going personalities and hard work. If you happen to stop in there, or anywhere that somebody deserves some credit for the work that they do that nobody seems to really appreciate, make sure you let them know. It can really make somebody's day very positive when other people can be trying to make it negative. Thank you Noemi for the job you do well. I hope you are appreciated”
“OMG I’ve been doing bidness w/ Owner / Operator Michael Forman since we moved to Very East ( VELF ) LF in 1987 ( ironically the same weekend as Mr T ) and Michael, Along w/ faithful Pooch Fido have been servicing me con brio ever since.
1) Although often melancholy, MF always seems to perk up when I show up like clockwork on Thursdays in time for me to pay top$ for the myriad of chochkies( sic) he tries to unload like 5-color solar flashlights that glow in the dark and sunglasses w/ a Wig attached that even in Lake Bluff could pass for Trump.
2) Michael’s command of English along w/ Swahili and Mandarin make even the most cosmopolitan LF’er feel Velkome y BienVenue …
- What more can I say to merit his 5 star service? Freshly baked cookies? An horsd’oueurves plate rivaling only that of Onwentsia ? Most of all his chipper upscale mein even when they somehow Bombay your Aspen - bound skiis to Sri Lanka ?
Enuf Already - jpg”
“The team provided really great service! They were were friendly and accommodating to myself and everyone else who were in the store with me. The UPS driver who was picking up shipment even helped out!!”
“The customer service at this store is the best. The guy there is always very calm & professional. I leave motivated to have this level of professionalism myself. God bless this guy.”
“I went to Staples to return an Amazon purchase, and while there found a great deal on printer paper. The clerk was very helpful to me in processing the return, and choosing the right paper. He was very patient while I figured out what I wanted to purchase, and friendly in the process.”
“I needed to return a package to Amazon and was told to go to the UPS store. I called first to inquire about packaging and other questions. The UPS person was very helpful then and when I visited the store to send the package. It was very easy to complete the transaction and the person who helped me was very friendly and knowledgeable. No long line and it was quick and easy.”
“Hallie went above and beyond to help me make sure I sent in my Samsung trade-in package on time. We were having trouble printing the label, and I was in a rush during my lunch break, but she stayed patient and made sure everything was handled. She even made sure the package was submitted before the 5pm pickup so I wouldn’t miss my trade-in deadline (which happened to be my last day to turn it in!).
Hallie even called me afterwards to let me know FedEx picked up their final shipment. I truly appreciate her dedication and excellent customer service. Thank you so much!”
“The Highland Park UPS Store went to great lengths to help us out a few weeks ago! We had a problem with our order that was entirely OUR fault, and the manager worked with us over several days, several emails, and several phone calls to help us resolve the problem. Again, the issue was our fault and not theirs! Such impressive customer care! Thank you!”
“I picked up a watch that was shipped . I was the only customer in the center so I gave the attendant my shipping number , he promptly retrieved the package, I signed for it and was on my way.”
“I was there today late evening for my passport photo. I don't remember who helped me, but they were great. They listened to what I asked, and tried their best to give me what I wanted. I went to two other places for my Indian passport photo, and it didn't work plus I wasted my money. I am so happy with their services, and it made me come here and give them 5 STARS!!!!!!!! Please do forward this message to them.”
“Hi, I’ve been going to this location for several years now and continually have nothing but great customer service, Quality printing, Efficient printing service services, and all needs met by TANIA at the Printing Services Center. She is attentive, detailed, considerate, and KNOWLEDGEABLE. She had patience and works harder than other associates at this location, and any Staples I have been to and is the reason I return. She deserves RECOGNITION AND A PAY INCREASE FOR HER SERVICE AND THE QUALITY WORK SHE DOES day in and day out!!!”
“Customer service is beyond exceptional. I only use this store for all my business needs. I’ve also learned that the rate charged here is much lower than other stores. Also very personable and they’ll take their time to make sure you’re happy.”
“I have used the service from this company for long time. Kalyna is very professional person, polite, and helpful. I highly recommend this company. Tank you Kalyna!”
9AM - 4:30PM
738 E Dundee Rd, Palatine
Shipping Centers
“Her name is Tiffany, but I’m not sure if she’s assigned to this specific location. If she is, Tiffany truly went above and beyond to help us with a package we were having trouble with. She was patient, knowledgeable, and genuinely cared about getting everything sorted out. What could have been a frustrating situation turned into a smooth, stress-free experience because of her help. The service was fantastic overall, and this location clearly values great customer care.”
“The young man here was very knowledgeable and had 4 customers at once and helped them with all of their problems and got me out the door, as the last customer, in 10 minutes. Talk about good service. This guy should get a raise. Thanks UPS for finding and keeping good employees.”
“Got my passport renewal done here!!! Very frustrated and worried about security until I came here and worked with Natalie. Fast, reasonable and a pleasure to work with!”
“Riz in the print center provided amazing service for a high-volume, time sensitive project. His team dropped everything to turn it around for us and it was produced perfectly - Thank you to everyone in the print center!”
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“I've been using this UPS Store location for a business mailbox and shipping needs for several years. The staff, especially Manny, does an amazing job! Very professional and I highly recommend this location.”