“I had a situation with my account. I thought there was a transaction that was fraudulent so I wanted it to be reported to the fraud department. I ended up going to the Rock Falls branch of Sterling Federal Bank and worked with Natalie Herrera. I know her personally since I worked there for many years, but I was still very impressed with her professionalism and accuracy of what I needed. As we were working through it, I noticed that all the girls at the Rock Falls branch were laughing and smiling with each other and with customers. Sterling Federal Bank Rock Falls branch is an amazing branch. Good job girls!!!!”
Open 24 hours
1100 1st Ave, Rock Falls
Banks
8:30AM - 5PM
904 1st Ave, Rock Falls
Banks
“Staff is Great! Wonderful service, it's so nice to be able to deal with a small enough bank that they know who you are, yet offer all the services one could possibly need. Thanks Guys for all your help.”
“Terra Wittenauer is awesome she did a great job walking me through the mortgage loan process and explained everything really well if you need a mortgage loan go see Terra”