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9AM - 12PM
904 1st Ave, Rock Falls
Banks
“I've been banking with CSB for almost 20 years. Celeste is hands down the best . My 2 kids (1 active duty stationed in SC. The other a teen) need help from time to time and whenever they call or come in, they get Celeste. She always goes above and beyond! Always friendly, always helpful!”
“I cannot say anything but amazing things about this branch. Stacey went out of her way to accommodate me during a severely difficult situation that I pray no one else goes through. She was my saving grace today. Thank you so much Stacey, you are an angel.”
“I had a situation with my account. I thought there was a transaction that was fraudulent so I wanted it to be reported to the fraud department. I ended up going to the Rock Falls branch of Sterling Federal Bank and worked with Natalie Herrera. I know her personally since I worked there for many years, but I was still very impressed with her professionalism and accuracy of what I needed. As we were working through it, I noticed that all the girls at the Rock Falls branch were laughing and smiling with each other and with customers. Sterling Federal Bank Rock Falls branch is an amazing branch. Good job girls!!!!”
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“Staff is Great! Wonderful service, it's so nice to be able to deal with a small enough bank that they know who you are, yet offer all the services one could possibly need. Thanks Guys for all your help.”