10AM - 6PM
107 1st Ave, Rock Falls
Mobile Phones
“Logan was just awesome! He was in the store by himself and got busy yet managed to get everyone taken care of quickly and efficiently. We were transferring numbers from US Cellular and my husband's phone still was not unlocked when we left as we were told by US CELLULAR it could take up to 72 hours to unlock his e Sim card. We went home and Logan called to check on the progress. My husband plans to go see Logan again today and if his Sim has not been unlocked is going to purchase a new phone through Logan!”
“Had a great experience at Sterling’s AT&T store. Our previous experience with ATT in a different state was less than satisfactory, and Marcel and Jon managed to get our account sorted and all of the wrinkles straightened out. They never once made us feel rushed or pressured to make important decisions and were transparent through the whole process. We had a great experience!”
“The ladies helping me on 11/25 transfer from us cellular to t mobile were so helpful and easy to work with. What usually takes HOURS. Only took about 30 minutes and it was a simple process”
“A big thank you to Mike at the Sterling, Il US cellular store for your excellent customer service. We thank you for your expertise and patience In getting our new phones up and running. Mike has a can-do attitude and was very friendly, helpful, and courteous with us. We will be back over to do business with you again in the future. Thank you!”
“Blake with TCC @ Store 989, @4204 E. Lincolnshire Ste A
Sterling, IL. 61081-7849, went above & beyond to correct my infected cell phone. Please show the BEST possible appreciation for his incredible customer service. Please, more than a pat on his back. Blake is a beneficial Asset to your company store here in Sterling IL.
Thank-you, sincerely yours
Brian G Lilly. Happy Verizon customer for numerous years, & more if you choose.”