I just got the most awesome assistance from Austin in the Rock Falls, IL office. He very, very patiently and skillfully helped me with a issue that had gone on with different carrier for several months. I am a new US Cellular customer, but I am so grateful for his help and I very highly recommend this store!!
October 2022
Product knowledge needs worked on. However, what one employee did not know the other did. And vice versa.
September 2022
Thank you for the great service. Huge Kudos to Austin Blackburn. Thank you for the time you took to get all our phones up & running. Love the Rock Falls store.