AutoZone on South Alpine Road in Rockford, IL, is known for its friendly and helpful staff. Customers appreciate the team for going above and beyond, especially when dealing with car issues like dead batteries and headlights. Employees like Mel, the store manager, are praised for their professionalism, positive attitude, and willingness to assist, often making customers feel comfortable and valued. The staff are quick, efficient, and eager to help, whether testing and installing batteries or replacing headlights. Many customers mention that the staff’s good attitude and quality service keep them returning for years. Overall, this AutoZone location offers reliable auto parts and excellent customer service, making it a trusted place for car maintenance needs.
Better now that someone speaks English when answering the phone
June 2024
Jaime and Marcus helped make sure that I got the correct brake pads for my vehicle. Very professional and knowledgeable.
June 2024
Brittany And the store manager was very helpful I came in to get a light bulb they took the time to help me out and figure out which one I need it and also put it in for me. Great service
