City Auto Glass has been serving Rockford and surrounding areas for over 50 years, offering a wide range of glass services for residential, commercial, and auto needs. Customers appreciate their ability to customize jobs, whether it’s auto glass, mirrors, shower doors, or other glass work. The business is known for its friendly and helpful customer service, with staff like Jordan, Anthony, and Ray making the experience smooth and positive. Many customers highlight the quick and efficient service, especially for windshield replacements. The team arrives on time, works fast, and charges competitive prices, often lower than other local providers. One customer praised that they were the only ones willing to come out to their house to replace a smashed windshield, and despite a crack that appeared afterward, the staff promptly ordered a new windshield and replaced it free of charge, demonstrating their commitment to customer satisfaction. Reviews also mention the quality of work on windows and mirrors, with customers noting that they would return for future jobs. Overall, City Auto Glass is recognized for outstanding customer service, reasonable prices, and reliable, professional glass work. The business’s dedication to helping customers and supporting local residents makes it a trusted choice for glass needs in the Rockford area.
The team at City Auto Glass did a fantastic job with my shower door. They were extremely professional and communication was great from the beginning of the process all the way through to the install. I look forward to using them in the future.
February 2026
Fantastic experience! Just went there this morning and got right in. Very professional, fair pricing well exceeded my expectations and did a wonderful job. I would definitely recommend to anyone
December 2025
After emergency vehicle window replacement for a break-in, they were 1) Quick turnaround! 2) Great pricing! 3) ALL super friendly! Highly recommend
