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April 2024 by E
What’s the point of having a phone and workers but no one answers the phone ever 1 out of 10 times someone’s gonna answer the phone. I don’t recommend this bank. I’m new here and I already see in the future. I’ve already verified myself in person. They want me to come back for another verification. I still haven’t received a debit card. It’s been over two months. What a terrible bank. I haven’t been able to access online or the app. In the beginning was a process cause they messed up with my filing stuff. This bank is not worth it. Your money in a boxspring..
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March 2024 by Joe Sidor
stupid bank was gonna charge me $250.00 to cash my check. that’s robbery and very unprofessional
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January 2024 by Steve Mason
They gave me $350 for joining Nice
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October 2023 by Matt
Good Experience fast service.
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July 2023 by Juan Hernandez
They don’t want to cash a simple 5000 check on Saturday en I have account
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June 2023 by Kamry Beck
I been with fifth third since I was in highschool they use to be a good bank now I'm almost 30 in fifth third has become a horrible bank the last 5 times money has been transferred out my account without my consent from people commiting fraud and the bank has done nothing to help the last 5 times And now it happen again the bank sat there and let foreigner from another country take 100 out my account and fifth third has done nothing to help me they basically taking the foreigner words over mines Now I'm in the negative I am closing this bank that support fraud dont do business with this bank. Then everytime my job pays me fifth third bank want to know where I get my money from but won't handle fraudulent activities. I highly do not recommend all fifth third banks
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April 2023 by carlos garza
Don't use the ATM
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January 2023 by Nikky Nikky
Deposited Cash into my account and someone at this bank stole it. Disputed it twice and they refused it both times. I asked them to check the cameras for proof I was there but they basically dismissed me. Imagine working hard for your money and it disappearing. $300 is not an amount I can just get over. I'm A single mother with 2 kids and they STOLE that money before Christmas. Withdrawing all my money today. And I will be telling anybody who will listen not to bank with fifth third. I've been with this bank for YEARS only to be treated like this. At this point I don't trust any bank.
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July 2022 by Gigi Y.
Answer your phones! Hire more help if you have to. Not acceptable. And can't even leave a voice mail. Banking is important business. They above all should deliver excellent customer service.
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January 2022 by larry king
This bank closed my account without warning, notice, and justifiable cause. This bank is rated one of the most corrupt regional banks in the United States. The customer service representatives are unprofessional, incompetent, and unintelligent. This particular bank is a shady bank with sketchy buisiness practices. I would discourage anyone from doingbusiness with this particular bank. I encouraged and got all of my family members to switch banks.
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April 2021 by cliffayates
Rude on the phone hung up on me lady needs to be fired... I like to close my account for this going to a bank that cares about there people... and yes Jennifer last comment under mine there are better in Chicago because they don't have unless people working there.... they care in Chicago but rockford they telling u off and hang up on you great customer service there... everyone need to close there accounts at this place until they fix there unless workers....
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December 2020 by Jennifer Moredock
Very disappointed by this branch. The service is so much better in Chicago.
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October 2019 by Faun T.
WORST BANK IN AMERICA
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March 2017 by Cathi Turner
Tellers are super friendly
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January 2017 by Juan I
Awful service. Those ladies working there should be replaced by a more helpful staff.
