Answer your phones! Hire more help if you have to. Not acceptable. And can't even leave a voice mail. Banking is important business. They above all should deliver excellent customer service.
January 2017
Awful service. Those ladies working there should be replaced by a more helpful staff.
October 2016
Always hitting me with hidden fees and charges. Went in today and they downright refused to cash in change for me. Said they no longer take coins because there is nowhere to put it. Wrap your head around that one. Will never put money in this bank again, horrible service
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.