Foot Locker Rockford is a leading source of athletic footwear, apparel, and accessories. Catering to the sneaker enthusiast, Foot Locker in Rockford, IL provides the best selection of premium products for a variety of activities, including basketball, running, and training. Known as the premier location for performance athletic and casual sneakers, Foot Locker's trusted and knowledgeable staff are there to assist with all of your sportswear needs. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, and Champion. The store is praised for its great customer service, with the manager leading by example. While some customers wish the prices were a bit lower, they acknowledge that the selection and expertise make the store worth the visit. However, there have been a few instances of inconsistent customer service, with one customer nearly missing out on a purchase due to the store closing earlier than expected.
Customer service is everything to me which is why I wanted to acknowledge the manager, Jade! She mentioned she is new at this location so hopefully those previous 1 star reviews are a thing of the past! I would have given 5 stars, but the rest of the staff needs to take Jade's lead. Thanks for making the 45 minute trip... read full comment
March 2023
I wish their prices were a little bit lower but they always have the best shoes so I can't complaining now. The customer service is always great and everyone knows what they're talking about.
October 2022
Even though they didn't have what we wanted they were able to help us find it
