NAPA Auto Parts is noted for its super competent and very knowledgeable people at the counter. Staff are extremely helpful, patient, and understanding, often going above and beyond to find the right parts. Their experience in the auto parts industry sets them apart, helping customers find parts beyond their make and model and locating items at other local shops when needed. The store also offers easy online ordering for pick-up with great communication and prices on par with other places. However, a note mentions their battery reader may need fixing. The business is highly recommended as a go-to auto parts store.
Super competent people at the counter. They were able to help us find parts beyond our make and model, unlike the first two stores and dealership we stopped at. When they didn't have what we needed, they helped us find it at a local shop specializing in the parts. Highly recommend.
November 2024
Nicole and her team today were extremely helpful! She went above and beyond for me today to help me with my battery. Thank you for all your help. However, their battery reader read my battery at 100% only for my battery to read 25% remaining at another location so they will need to fix their reader.
May 2024
Easy online ordering for pick-up. Great communication when the order was ready ( the next day) Prices on par with other places. Very knowledgeable counter person. All A's in my book.