Kohl's is a retail store dedicated to providing excellent customer service and rewarding shoppers every day. Customers appreciate the friendly and helpful staff, with many praising cashiers who go above and beyond to assist them. The store offers a variety of products, including popular fashion brands, footwear, beauty items from Sephora, and home décor, making it easy for shoppers to find something that fits their style and budget. Kohl's is known for its savings opportunities, with sales and Kohl's Cash helping customers save money on their purchases. Many customers enjoy the convenience of returning Amazon items through Kohl's without needing packaging, while also receiving coupons for future purchases. However, some shoppers have noted issues with limited product selection and store temperature, as well as long lines at checkout. Overall, Kohl's creates a welcoming environment where shoppers feel valued, and many customers express their intention to return and recommend the store to friends and family.