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“Excellent customer service and well maintained facility; all indoors and ventilated.
I use U-Haul for all my storage and transportation needs. This location went above and Beyond to make my transactions with them as smooth as possible.
There are two garages you can use to bring your U-Haul truck into the storage area to make it easier to transport your belongings to your unit.
Additionally there are elevators and carts to help with hauling your items to your unit.
Upon drop off of my rental all I had to do was park my car in the drop off line and I was done.
The security of this place was very good. To access the storage units you have to enter a code twice. One to check in to get access and second to actually get inside.
You also must enter your code one last time to check out of the building.”
“Tahji is THE standard for customer service. He was attentive, communicative, and made it very clear he was doing everything in his power to serve my needs.
Give this man a raise/promotion.”
“The kindness that Jaultiana showed me this past week when I dropped my car off at Budget Romeoville is something that I have to acknowledge. I had a very rough week and when I dropped my car off, I was filling her in on the week that I had. She listened to me, was extremely professional, and thoughtful, including working with me on my final bill. It was so kind, it literally brought me to tears. This is the true definition of outstanding customer service. Jaultiana, thank you again for everything that you did for me. I am so grateful and will be using the Budget in Romeoville from now on for all my rental car needs.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“I returned a truck at Penske, and Daniel Singh from the rental department was extremely helpful. He made the whole process smooth and hassle-free. Great customer service!”