Carpet Mill Outlet USA is a flooring center servicing northern Illinois and southern Wisconsin. The business stocks the largest inventory in the area, with thousands of square feet of products in stock and ready to take home or have professionally installed. This includes scratch-resistant hardwood, waterproof luxury vinyl tile and plank, durable porcelain tile, gorgeous area rugs, and stain-resistant soft carpet. For the deepest discounts, customers can pick a roll end or remnant. Reviews highlight a great experience and great service. Customers report the entire process went smoothly from start to finish, describing the inside sales team as super helpful, knowledgeable, and professional. Staff are noted for being extremely kind, not pushy, and for working with customers on pricing. They offer excellent suggestions and guide customers seamlessly, especially for flooring that holds up well with pets and children. Installation teams are consistently praised as outstanding, fast, professional, and kind. Installers do great work, carefully removing old flooring and being thoughtful not to mess up walls and baseboards. They keep customers informed, explain any issues, take extra steps like reinstalling doors, and vacuum new carpet. Customers are very happy with the beautiful results, stating the floors are gorgeous and worth every penny. Many report being extremely happy with the entire process and team, and would highly recommend the business to anyone looking for quality flooring or tile work.
Great service! The inside sales team was super helpful and knowledgeable. Mary helped me pick the perfect option for my home. She made it very seamless and easy. Matt who was the installer also did great work. Both were very professional and answered any questions I had. I am loving my new carpet!
September 2025
Great service with Mary in-store and Rick and Jaden for the install! Efficient,
August 2025
I'm very happy with the carpet I purchased. Dave Winters was very helpful in the store. The men that removed the old carpet and the installer were very professional and on time!
