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February 2024 by Sarah Madey Zubrick
Thank you so much for the outstanding work on our new carpet! Pam Wilocki was such a huge help with providing us samples to take home to check before our purchase. She also assisted us with what type of carpeting would work the best with our busy household. The installation crew was very professional, came on time and and cleaned up after themselves. Thank you again so much!
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February 2024 by Karen Zoellick
We just had LVP installed throughout our entire house. At first it was daunting. But as soon as we walked in to Carpet Mill Outlet Mary’s knowledge and friendly manner made it easier. She patiently answered all of our questions. She offered helpful suggestions on which flooring would look best with our existing cabinets and wood work. Carpet Mill actually displays numerous types of samples within their own store flooring so we could get a better feel for what it might look like as opposed to smaller samples displayed on the walls. When installation day came James and Josh took care of the rest. They worked diligently room by room and took care of everything! They made it as stress free as possible and , room by room , our house was transformed from Berber to BEAUTIFUL! Thank you Carpet Mill Outlet!
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February 2024 by Natalie Slagell
From the shopping and deciding, to the installation; Carpet Mill Outlet in Roscoe, IL is a caring and trustworthy team. The sales staff is knowledgeable and helpful. Installers, Jeff and Dan, were very careful, hardworking, educated, and polite! Once again, they did a beautiful job instaIing my flooring. I have trusted Carpet Mill with my flooring needs for 20 years!
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February 2024 by Mary Neubauer
We recently moved to the area and bought a house. After finding Carpet Mill Outlet I was very pleased with the small town service Dave Winters provided us! The installation was flawless!! Thank you guys for a job well done!
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February 2024 by Tracy Mazzola
Excellent customer service and quick, professional installation. Highly recommend.
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February 2024 by Heather Schneider
Carpet Mill Outlet did not fail to disappoint with the flooring install and carpet install on our new home. Flooring was installed perfectly on the first snowstorm of 2024; carpet install on the second snowstorm of 2024. Throughout the whole process from selecting carpet and flooring best for our needs to purchase to install, everyone at Carpet Mill Outlet was so kind and helpful. I know they will be the first I call for my next flooring project.
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February 2024 by Dan ditto
Everything from sales to installation exceeded our expectations! Thanks Dave!
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February 2024 by Hilary Hofstetter
Very positive experience! Third time that we have used Carpet Mill Outlet! Had a great selection of carpet remnants at good prices and the install team was great! Rick and Antonio were great! Very good at what they do! Very efficient! Cleaned up after themselves...and great guys! Super nice! Felt very comfortable with them! Pam, our salesperson was a delight as well and she called us afterwards to make sure we were happy with the install! Highly recommend!
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February 2024 by Julie Dalton
Friendly staff, great prices
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February 2024 by Shayne Vietmeyer
Excellent service, fast install, very helpful staff. Mary did an excellent job helping my wife and I with our carpet purchase. Thanks.
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February 2024 by Miranda Motter
We had an excellent experience with Carpet Mill Outlet! Pam was very thorough and knowledgeable. She answered our many questions and made sure we had clear expectations of the process. Our installers were great as well! They ensured we were happy with the end result and always cleaned up after themselves.
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February 2024 by Greg Small
Mary did a GREAT job helping us select the right carpeting for our house. The staff that moved our furniture and installed our carpeting were also a pleasure to work with.
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February 2024 by Kathy Cassioppi
We went searching for engineered hardwood for our master bedroom to coordinate with the hardwood we had installed in our front hall ten years ago. Happily, Pam from Carpet Mill Outlet USA in Roscoe, IL, was able to locate the manufacturer and order the correct flooring! The materials arrived in a relatively short period of time and the installation was scheduled in a timely fashion. The installers (Jeff, Josh, James, and David/Dan (sorry I'm not sure of his name) were all very professional, polite, and respectful. The team worked well together, relying on each other's strengths. One of the reasons we selected CMO was due to the fact that their installers were not subcontracted. They definitely were focused on the job and communicated well. We are very pleased with our new flooring and would like to thank the members of the CMO staff and crew for the quality product in our home!
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February 2024 by Mary Jones
Our wood floor in the kitchen had some water damage. We talked to Bob and he said they could match the wood. The fix was done in a timely manner and looks perfect! We will be purchasing carpet from here in the near future. Nice people to work with!
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January 2024 by Kenneth Krause
The experience with Carpet Mill Outlet went very smoothly. Our salesperson was very knowledgeable and willing to guide us through the process. The installers were professional and did an excellent job!
