“I had the opportunity to speak with Jason today, and I couldn’t be more grateful. I was a little nervous going into the conversation, but he made it so easy and comfortable right from the start. He was incredibly helpful. Jason truly focused on understanding my goals and offering an honest, thoughtful assessment of my situation.
After our conversation, I feel more confident and clear about the path ahead. It’s reassuring to know I’m on the right track, and even more so to know that Jason genuinely cares about helping me move forward in my Baby Steps to reach my goal.
Thank you so much, Jason, for your time, guidance, and encouragement. Your support made a big difference!”
“Saya was a great help to me opening my checking and savings account, her customer service skills are wonderful always smiling and answering any questions i had thanks again Saya your the best Go open up an account ask for Saya!”
“I had an excellent experience with Gaby Balbino. Despite it being close to closing time, Gaby went above and beyond to help me set up my business account. She was incredibly fast, efficient, and professional throughout the entire process. What stood out most was her friendly and helpful attitude—she made the experience stress-free and enjoyable. I truly appreciate her dedication and willingness to assist, even when it might have been easier to ask me to come back another day. Thank you, Gaby, for your exceptional service!”
“Evelyn Rodriguez and her team offer friendly and professional service, not only for my personal banking but for my clients. The service they offer is far and above superior to other banks I have worked with over the years. I happily refer them to my clients and friends.”
“Tyler and Carmen were super friendly and spent plenty of time with my father and me to be sure we had all of the account information set up properly before we walked out the door.”
“In a time when genuine customer service feels rare, this branch delivered above and beyond. I’m looking forward to being part of a bank that values personal connections and takes such great care of its clients. Mohammed‘s attention to detail and exceptional customer service made this experience stand out.”
9AM - 5PM
170 S Bloomingdale Rd, Bloomingdale
Investing
“Wonderful team who is on the ball and very responsive. I switched to them for the most recent tax year and It's amazing how simplified and pleasant the experience has been, when compared with past experiences and previous accountants. Transparency, convenience and accuracy, I highly recommend.”
“I've been banking with Wintrust for 26 years and counting! I went in last month and was helped by Dave Perucca. He helped me open a CD and savings account. He was so nice to work with-- super professional, friendly, and answered all my questions. Thanks Dave!”
“I have and have had well over 20 different institutions for checking accounts, even ones at the "same bank", (different charter). I have never experienced such a helpful manager. Ita Reilly is very customer focused and has put in the extra effort and taken the time to explain in detail every question I posed, as well as providing helpful information navigating the bank's processes and procedures. When I asked questions not common knowledge, she followed up after talking to the appropriate people, and really went the extra mile by following up on my new account, to make sure everything was going well. I highly recommend this branch for your banking needs.”
“I have to give a BIG shout out to an employee Danial Noor Relationship Banker. He was so welcoming and professional. But, most of all he solved all my banking needs. Excellent customer service !!!!”
“Our experience with Yesenia was great! She was very attentive, knowledgeable, and very accommodating of our needs as a small business as well as our personal banking needs. We are very excited and thankful to be banking with a bank who is eager to meet our needs and help our business to be more efficient and seamless, not to mention, feeling like we matter and not just a transaction. Thank you Yesenia for your time and attention!”
“I like that they have a machine to count coins. Everyone is always friendly and helpful. The employees are great at letting you know when your money could be doing more for you. Banking here is a pleasure.”
8:00 AM - 6:00 PM
1250 Village Dr, Arlington Heights
Investing
9AM - 5PM
1145 N Arlington Heights Rd, Itasca
Investing
“Wintrust bank has earned our business. They consistently make everything we do super simple and always professional. Anthony and his team are first rate. Would recommend the Elk Grove or Wood Dale locations to anyone. Thanks for being a great partner.”
“The staff at the Golf Road location in Hoffman Estates, Il is terrific. Thee teller window people are always friendly, personable, and helpful. The personal banking representatives always greet my wife and I by our names, and make us feel more than just customers. Totally great operation.”
“Great local bank. Have you opened a savings account for your child? If not this is the place to go NOW. They have a special window and even stair steps to get the kido up to the window to feel big as they do their deposits. Love this bank!Oh Yeah...Ladies have to much change in your purse? Pop in and pour it in the machine to the left of the clerk windows, take the reciepit to the window and get your cash.... FOR FREE. Yep no fees are taken out and before you ask no you don't need to have an account with them to use this great service!”
“What attracted me to this bank was the friendly staff. While some of my favorites may have changed over the years, one constant is that the staff remains very knowledgeable and pleasant. Presently, my new favorite is Cheryl Miller at the HE Community Bank on Palatine Rd. Great job Cheryl!”
“Best bank around! Been with em for about a decade and they've proved to be helpful, loyal, convenient and just overall enjoyable with a wonderful staff. Hands down- 6 stars!”
“Good local bank. Less problems than TCF bank down the street. I recommend highly and advise against using TCF bank, previously was with them (TCF) for 20 years. Since their merger in August 2020 customer service got really poor”
“Grace is a rockstar! She's so personable. Represents Fidelity so well, she deserves a promotion for the way she handles customer experience start to finish. CX ? certified!”
“Awesome branch with helpful employees. Part of the Wintrust network of banks. I'd much rather support local/regional businesses instead of the mega-corporations. You'll find personalized service and old-school hospitality here.”
8:30AM - 5PM
1572 E Golf Rd, Schaumburg
Investing
“I wanted to deposit a paper stock certificate into my account. Walked in on a Friday, and Patrick was very helpful and quick to process my request. I was told before that it could take an hour, but I think it only took like 30 minutes. My stocks were available to view on my app on the following Monday, so they processed it very quickly as well. Thank you so much!”
8:30AM - 5PM
1160 Plaza Dr, Schaumburg
Investing
“I read some of these reviews and don't want to discount them but from my experience and I've been to this location several times, this branch was very helpful and professional. The staff there was able to assist and behaved in a professional manor, that is all one can expect.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”