10AM - 6PM
1440 Lake St, Roselle
Mobile Phones
“Ray was wonderful and so helpful after a really stressful day. My mother shattered her phone screen while we were rushing our dog to the vet today and fixing her phone was the last thing we felt like doing afterwards, but I’m so glad we stopped in. Service was quick, done within a few hours same day. The phone looks brand new and the price was extremely reasonable. Thanks Ray!!”
“Paris was great at explaining everything that exists about my phone and my son phone and all the accurate numbers and prices of everything very helpful and very polite and professional to speak to great for your company thank you very much awesome doing business with Paris G....”
11AM - 6:30PM
621 W North Ave, Villa Park
Mobile Phones
“I recently visited the Tech Street in search of a new cell phone, and I had the pleasure of being assisted by a salesman named Moe. I must say that my experience with him was exceptional, and I couldn't be happier with the service I received.Moe was not only knowledgeable about the latest cell phone models but also took the time to understand my specific needs and preferences. He patiently answered all my questions, providing detailed explanations without making me feel rushed or pressured.What stood out the most was Moe's genuine passion for technology and his commitment to ensuring that I found the perfect device. He guided me through various options, highlighting the features that would best suit my usage patterns. His friendly and approachable demeanor made the entire process enjoyable.Moreover, Moe went above and beyond to help me with the setup and customization of my new phone. He took the time to explain the functionalities and offered valuable tips to enhance my overall user experience. It's evident that he takes pride in his work and genuinely cares about customer satisfaction.The entire staff at Tech Street was professional and courteous, creating a welcoming atmosphere. However, Moe's outstanding customer service truly set the bar high. If you're in need of a new cell phone and excellent assistance, I highly recommend seeking out Moe at Tech Street.Overall, my experience with Salesman Moe exceeded my expectations, and I am now a happy and satisfied customer. Keep up the fantastic work, Moe! Thank you for making my cell phone shopping experience a delight.”
“Randy was so amazing! He helped my mom and I pick that best plan for our family! Very grateful for his patience and kind attitude! He also spoke Spanish which made my mom feel more comfortable which was greatly appreciated”
“I chose this store because of their rating and it did not disappoint! Lazar was extremely knowledgeable and personable! Gave honest feedback and reviews of the merchandise. He worked hard to make sure we got the best deal. The store was clean and had a great vibe. Another employee, George, also made the experience great!”
“Lars was fantastic.He got my text so I could receive them again. When I changed to the new plan I could Not receive. He was so patient with me and friendly. I can't say enough about him. He's been great. I will only see him. Thank you Lars.Lee Manzuk”
“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
“The two associates I worked with were fantastic. Paul on the first day, and Derrick on the day I had the repairs performed. Knowledgeable and engaged. It is not often you run into young customer service reps in retail that are as switched on as these two. They are truly a credit to the company. They deserve raises!! I was given options, the explanations were clear and concise and honest. The additional battery replacement I was offered was also at a discount since I was there to have the earpiece speaker replaced or cleaned. It turned out a cleaning was all it needed. That kept the price down. In less than 24 hours I referred two people. I had been referred myself by my tenant.Do yourself a favour.... do NOT consider anyone else for your repairs.Now, about those raises....... :-)”
“My experience at the Rolling Meadows Verizon was wonderful. Joey helped me with an issue I had with Zagg and my screen protector. He also believe me find a new case. Joey Ella’s very helpful, and he was very accommodating to all of the customers.”
“The BEST customer service EVER!!! Thank You Peter A. from the Schaumburg Store! I appreciate all the time and patience you had with us!! I know it was a process and Thank You!!”
“After visiting another AT&T location and also the Apple Genius Bar for help with my iWatch, this AT&T location was my last hope!They were very patient, tried everything they could to help me without having to send in the watch and wait for an exchange.The solution took a while but, they were very pleasant and helpful throughout the process. They were also very kind to each other when workshopping ideas. The whole environment was great! Shout out to Jose and everyone working today 1/31/24”
“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
“Jesse's the best! Been there twice for new screens and saved in my estimation $1,600 by NOT getting a new phone. Twice!Very happy. Like having a new phone, for real! Thanks again, Jesse!”
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
10AM - 7PM
2210 N Main St, Wheaton
Mobile Phones
“I came to Verizon to upgrade my phone. Eric (Kane) was very informative about my options and let me know the current promotions. He also helped me stay within a payment plan than worked for me. The switch was seamless and the discount on accessories reasonable. During the wait, Eric (Kane) was very personable and efficient. I was out of there quickly and left a happy customer! Thanks!”
“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
10AM - 6PM
127 E Roosevelt Rd, Lombard
Mobile Phones
“Highly recommend this store. Had a cracked screen on my iPhone replaced. My phone was a struggle to charge because of the dust and accumulated filth. Syed disassembled and cleaned my phone. Suggested a case upgrade which I purchased as well. Great service and fix for a fair price. Phone looks and behaves like new. Thanks Syed!”
“Chris A. Was phenomenal. I switched over from another carrier to Verizon. He helped me while helping another 2 customers and was efficient and effective helping all 3 groups. I was in and out around an hour from trading in a new phone, going over plans and picking my phone out. Easily the best and smoothest time I have ever made a phone purchase. Would highly recommend anyone to go to Chris”
10AM - 7:30PM
2180 W Lake St, Hanover Park
Mobile Phones
“This location Bre and Raul are the ppl to come see, they were extremly help, patient, and down to earth they both were quick and knowledgeable in helping me with my phone isssue, and I'll definitely be coming back Thanks again!”
“The screen of my lenovo laptop suddenly stopped working. I called the recommended Lenovo repair centers but none of them answered. I saw the great reviews for this place and gave them a call. A few hours later and for a very fair price, my laptop screen is fixed. Thank you Sergio! It is good to know that they've been here for many years and that they also sell phones and tablets.”
“Incredible experience yesterday! My 85-year-old Mom bought a new cell phone from AT&T. But, before she could activate it, she lost it somewhere in her house... over a year ago. She finally found it and asked me to take it to AT&T so that they could activate the phone for her. One, she was embarrassed, and two, she couldn't hear the rep BECAUSE she's hard of hearing!I went into the Schaumburg store yesterday and the staff was wonderful and understanding and didn’t laugh at either myself or my Mom. I watched them troubleshoot various aspects of the phone and it was working in 22 minutes minus the 15 minutes needed to charge it so they could work on it! Incredible customer service and support..friendly and honest staff..integrity abound and they explained why they were doing the do!I guess there is "no dumb question" because I asked Alex, "is this thing supposed to talk to me like Alexa?" No...but I have been wearing my "Google Pixel" watch for six months WITHOUT it being properly connected to my Google account! The staff here "meets you where you are" in technology and teaches you how to use the equipment.. I'm a meteorologist and federal disability Advocate and I'm clueless about using cellphone technology. "Thanks, AT&T!"Feels like a future AT&T commercial...doesn't it!?”
9:30AM - 7:30PM
821 E Roosevelt Rd, Lombard
Mobile Phones
“I had a great experience with Megan. She helped me bring over my contacts and fix my email and phone settings. She was very thorough in explaining why my phone didn't port properly when I came in earlier. Thank you! Great job!”
“This story service is amazing. They resolved any issues without any delay. I am very happy with service and support and products. I recommend everyone this store. Julian is very good and knowledgeable person working over there and he helps with any issues or problems.”
“I can't even articulate in just one review how Awesome Neal is. I came in to pay my bill and trouble shoot my crappys s7edge and apparently I was eligible for a new phone and it so happens the 9s just came out. SO naturally the upgrade just seemed like the right thing to do. Now I got a sweet new phone and I owe it all to Neal Patel at the woodfeild store for being the real MVP putting the team on his back and getting me the UPGRADE !!! also he helped me lower my bill cause he noticed by upgrading to a new plan I might save on overages thanks pal.”
10AM - 7PM
1435 W Lake St, Addison
Mobile Phones
“Great place and very helpful people both Manuel And Jonathon helped me in getting a new phone with also lowering my bill they are very nice and helpful young men. This store is better most store I've been too.”
“I can’t thank Jazmine enough for all her help today! She was so kind & funny and made the process of switching over 2 phones super easy. She really went the extra mile to make the process as smooth as possible. Pleasure to work with her and her manager!”
“WOW! Sam gave us terrific service. He communicated promptly, and did exact what needed to be done to fix my cracked screen.I got a new case, a screen protector, and a warranty, all for a very reasonable price.Highly recommended.Thanks, Sam & Always Cellular.”
10AM - 7PM
1 W Rand Rd, Mt Prospect
Mobile Phones
“The young man was knowledgeable, patient and explained everything to me. I was so grateful to have a store employee give me time and answer my questions about my options with ATT. When I called the 800 number, the person said he would call me back in 15 minutes. That was 36 hours ago. I will always go to the store for knowledgeable information.”
“I went to this store because I spoke to someone on the phone and they inadvertently put my information with the previous customers name that they were working with. I spent approximately eight hours with Mario, who worked diligently to correct this error. He was polite, professional and had the patience of a saint. Thank you Mario for all of your hard work.”
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“This store is awesome I needed a new phone. Elliott set everything up helped get what I needed. Thought I’d be there long but I was in and out. Best phone buying experience I’ve had.”