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“Best customer service ever! Visit after visit, year after year these guys provide consistent Great customer service. They are knowledgeable, efficient and PLEASANT!”
“Elizabeth was so amazing and helpful. After Crete Post Office turned us away- she was so willing to help us with our passport. She was so kind- and we will definitely use Steger Post Office more!”
“My business depends on a post office that works as one should, and this is the best post office I have experienced. They don't have a self-help kiosk or a big bin for packages, but they quickly scan in prepaid packages that you place on the counter. More importantly, they have some of the best customer service in Lansing. Bob is always helpful and Roscoe is a day-brightener!”
8:30AM - 12:30PM
2225 Great Lakes Dr, Dyer
Post Offices
“everytime i go here The lady always attentive and friendly I'm from Illinois just border from Indiana But i prefer to go here than the 2min away from my house Because how the people work here better than the one i have close by.”
8:30 am - 3:00 pm
18525 Torrence Ave, Lansing
Post Offices
“Service is very quick and employees are pretty knowledgeable of services offered. Every time I come to this location, even when there is a line I'm always in and out. Among many this is by far the best post office that I've visited yet.”
“Krystal is always very helpful. All of the staff members actually (I just don't know their names). If you need passport services go here. Also, wait times are not as long as other locations.”
“Had a passport appointment today for my son, Ashea helped us and she was amazing! Super friendly and explained the next steps for my son's passport. It was super quick and easier than I thought it would be. Thanks Ashea, keep up the great work!?”
“I went into the Calumet City Post office. The counter person Donald was very nice and helpful. He came to the counter and the line began to move. In and out. Kudos to Donald”
“I went to this post office and was greeted at the door by a man in a Batman costume. He was nice and gave me a half eaten sandwich. Delicious mustardy. I even found free gum on the underside of the counter! How Nice! I even found 13 cents and a Tootsie Role on the floor! Amazing!!!”
“I want to give a Huge thank you to Jason for going out of his way to find my Dad’s lost card. So appreciated!!! Also thank you to the person that delivered it.?”
“We've lived here for 19 years and the staff has always been great. We regularly mail packages to loved ones and they've always been helpful, courteous, and professional. Our mail couriers have always been the best too. Can't say enough great things about our Postal workers in Posen.”
“I went to Homewood with a 2pm appointment Monday for a Passport, and it was a mess. Rescheduled for the next day at Hazel Crest.These 2 ladies, Andrea was one, I didn’t catch the other, but both were very pleasant, very kind, helpful, and just all around made the whole experience amazing and efficient. I was in, had a pic taken, paid and out in 15 minutes or less.Best customer service I’ve had anywhere in a long time! Thank you !!”
“I have been going here for 16 years and never had any issues at all.Sometimes when customers cant get their way they do become angry and leave bad comments.I know because I worked for a different Post Office for 38 years so I know how customers can be.keep up the good work HIGHLAND POST OFFICE!!!”
8:30AM - 12PM
515 Cass St, Crete
Post Offices
“We are so fortunate to have this Post Office staff in our community! Our carrier Sue is phenomenal. I think our dogs like her more than us. The deliveries are on time, and we often get a call to make sure a delivery that is time sensitive was made from the local Postmaster. If I could rate them higher than Google's five stars, I would.”
8:30AM - 12:30PM
5530 Sohl Ave, Hammond
Post Offices
“I had package delivered to my neighbor house (my original mail Lady was training someone new) they swore me up and down they didn’t have it my mail carrier pulled right up pointed the person out who she gave it to and got my package back every item I love her for that……….”
“I’ve been to this post office a few times and always have good service, however today I receive EXCELLENT service. Markeisha went above and beyond to help me get my wedding invitations out. She went one by one to add additional postage that I was missing due to the contents of the envelope. She took her time and was so nice”
“I’ve been shipping so many packages from back to college shopping, since I was not able to send them directly to my college, and the staff here has been so helpful and accommodating! Prices are also very reasonable.”
“TY to London our thoughtful Mail Woman?She rescued Fantastico when He went for a joy run.I was not able to retrieve him myself since I had a broken ankle at the time.”
“they do the best they can. i used to work in the post office in Germany in the Army. and unless youve ever had that job you couldnt know how hard it gets. when you have people who expect you to mail things with the wrong info, etc, and then get mad if something theyre expecting in the mail gets delivered later than they think. it all takes TIME PATIENCE AND ACCURACY in order for a item to be mailed to someone, if this country would realize that ,mayb there would be less anger and more understanding.,”
“Doing the best you can do being short staffed. I am really glad that I was able to get things dropped off. Thanks for not walking on my grass too. I had to write a letter to the postmaster and it went into effect.”
“Nice little low visibility US post office at the north end of strip mall off Ridge Road near Calumet Avenue. Has all the usual offerings you would expect, and it was a nice clean facility. When we dropped in there were two operators working the counter, and they were efficient and very friendly.I had made a passport appt. - which the system did not show, but they processed me anyway. Some reluctance to accept my military ID (which post office main web site says they accept). Many post office locations get bad reviews, but this one was very nice.”
“The ladies at the front desk are always so friendly and they always have what I need to ship items. This is by far one of the best post offices I've been to.”
8:30AM - 12:30PM
7142 Calumet Ave, Hammond
Post Offices
“The lady who usually works here is always professional and helpful to me. If I have a question, she answers it the best she can. She’s human, so I know sometimes there’s more work to do than she has hands. I couldn’t do her job. A lot of rude customers come to this location and talk to her any type of way, and expect that “customer is always right” mentality. Hopefully they get some additional help at this location.”
“I have only been here one time. My visit was simply to purchase stamps. The lady behind the counter could not have been nicer. I really like how the building looks too. The outside is quasi-futuristic and is an architectural wonder to me.”
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“We were given excellent help by Arlene for completing passport photos and assisting in completing renewal passports. Wayne has also been very helpful. We are lucky to have such a good staff at this location.”