National Car Rental
Car RentalHours:
11 Airport Rd, Savoy IL 61874 Hours
About National Car Rental
National Car Rental is a popular choice for car rental services, known for its exceptional customer service and rewarding loyalty program. Customers have consistently praised the brand's friendly and efficient staff, with one reviewer highlighting the outstanding assistance provided by an employee named Shay. The company's computer systems have occasionally presented challenges, but the staff has demonstrated their willingness to resolve issues and honor agreed-upon rates. However, one customer reported a concerning experience at the Willard Airport location, where they were charged an unexpected $460 for a one-day rental due to additional fees added by the branch manager. Despite this isolated incident, the majority of reviews emphasize the positive aspects of National Car Rental, including the convenience of the rewards program and the overall excellent service. Customers have expressed their loyalty to the brand, making it their go-to choice for car rentals.
Most Recent Reviews
June 2026
Picking the car up was an ok experience. The one issue was that the car was not very clean and smelled like vape.
Upon return our the individual that helped us was very helpful and polite. He was the best part of our experience.
June 2026
National Rental car at U of I Willard airport was ready with my car as scheduled!
February 2026
The car was clean, it was easy to extend my reservation when my plans changed, and the staff were very helpful and friendly
More Comments(72)
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