Serra Buick GMC Champaign is a premier Buick and GMC dealership in Champaign county, known for its dedicated sales staff who strive to make the car-buying experience fun, easy, and affordable. Customers have praised the dealership's exceptional service, with one reviewer highlighting the thorough inspection report and the technician's professionalism in addressing their battery issue. Another customer, Brandon Douglas, was described as a "life saver" for his quick and professional assistance in resolving a lug nut problem, with the reviewer noting the excellent customer service provided by the entire dealership staff. Customers have also commended the sales team, including Pierce Allen and Nick Quattrone, for their excellent service and fair pricing when helping them purchase a great truck. The dealership's family-like atmosphere and 10/10 customer service have also been highlighted, with one reviewer expressing their trust in the dealership for their future vehicle needs. Overall, Serra Buick GMC Champaign is praised for its outstanding service, professional staff, and commitment to customer satisfaction.
Great shop with reliable service. They’ve looked out for me over the years and seen me through some car troubles. Most recently they fixed another shops problem and covered the diagnostic and fixed their mistake. Hint: don’t go to Napleton’s in Urbana!!
November 2025
Jessica is always very helpful and the shuttle drivers are amazing too. I always have the best service there
November 2025
They are very respectful and kind and Will help you with you vehicle needs. 10/10 would definitely recommend
