Serra Buick GMC Champaign is a premier Buick and GMC dealership in Champaign county, offering a fun, easy, and affordable car-buying experience. Their dedicated sales staff are committed to providing excellent customer service. Customers have been highly satisfied with the service department at Serra Buick GMC. The technicians are thorough, providing detailed inspection reports and addressing issues promptly. Clients have praised the professionalism and efficiency of the staff, especially Brandon Douglas and Casey, who went above and beyond to resolve customers' concerns. The dealership's sales team, including Pierce Allen and Nick Quattrone, have also received positive feedback for their fair pricing and making the purchasing process comfortable and straightforward. Customers appreciate the family-like atmosphere at Serra Buick GMC, highlighting the 10/10 customer service they have experienced. The dealership offers amenities like shuttle service, snacks, and a comfortable waiting area, ensuring a pleasant experience for both customers and their children. Overall, Serra Buick GMC Champaign is known for its exceptional service, knowledgeable staff, and commitment to customer satisfaction, making it a trusted choice for Buick and GMC vehicle sales and maintenance in the local community.
Great shop with reliable service. They’ve looked out for me over the years and seen me through some car troubles. Most recently they fixed another shops problem and covered the diagnostic and fixed their mistake. Hint: don’t go to Napleton’s in Urbana!!
November 2025
Jessica is always very helpful and the shuttle drivers are amazing too. I always have the best service there
November 2025
They are very respectful and kind and Will help you with you vehicle needs. 10/10 would definitely recommend
