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9AM - 5PM
507 Busse Rd, Elk Grove Village
Carpets
“We ordered an indoor outdoor rug for our pool deck and stairs. The rug and treads were customized and they came within days. They were a perfect fit! The colors are so vibrant and the stair treads are thick and really add safety and beauty to otherwise plain stairs. I will definitely order all my rugs from Koeckritz. They're amazing!”
9:30AM - 5PM
105 W 2nd St, Elmhurst
Carpets
“Superb customer service. Once you get carpet from Ken you never want to go anywhere else again! He's an expert in flooring as well as the entire home renovation process. Highly recommend! Repeat customer with many friends who have also used him.”
“My experience shopping at Carpet Outlet in Palatine has been amazing. Jim the owner is the nicest, most patient and honest man. He has a very large selection of good quality carpets to choose from that were within my budget. Louis and Jason installed my carpet and they were fantastic. They showed up on time and worked quickly yet efficently. I would highly recommend Carpet Outlet.”
“My wife and I were looking to remodel our current house. I contacted John, the owner. He made the time for my wife and I to stop by his showroom and go over samples of vinyl flooring. After back and forth, my wife and I finally found a color we both loved. John then came out to the house , for a measurement. He took one look and asked why would we want to remove our flooring. He educated us on our current floors being real hardwood. We decided to keep our current floors but have them redone. His crew came out and installed/tied into our old flooring. Then his supervisor, Victor, came out and applied multiple sample colors. Tina, in scheduling, worked around our contractors schedule. The entire company paid attention to all the details and made this process simple. These guys rock.”
“My wife and I were very happy with our new carpet! They were very accommodating, the service was easy, and the workers did the job in one day! Gary was very helpful and polite. We would definitely recommend to anyone looking for great service at a reasonable price.”
“Worked with the Deer Park and Deerfield location! Had the best carpet experience here from the service and installation! Walking on my new soft carpet is great and the quality is top notch! They took the time to explain the different selections of carpet . The price is definitely competitive also !! Please note the negative reviews were from the shop online store not from the independent Luna stores! So glad I took time to read these reviews!”
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“Lisa was great to work with on a new runner for our stairs. She had very helpful suggestions and answered all my questions. Follow up and customer service was great!”