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October 2023 by Ian Cook
Daniel Cowart came up big for my wife and I when we needed the financing to close on our first home. We could not recommend working with him and Key Mortgage enough. He answered all of our questions, was very thorough, and even vouched for us personally with the seller's real estate agent. Top to bottom a great experience.
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September 2023 by Elena Capota
Thank you very much Jessica Stanczak Key Mortgage Services for EVERYTHING YOU PROVIDED US: Countless phone calls giving us all the answers, trying to help us navigate the complicated process of obtaining a loan-especially during these challenging times!!!-, thank you for making yourself available to our needs even during your vacation days, precious time for you and family-you shared with us,even thosedays!we will never forget!!!Thank you very much for not giving up on our chance , helping us succeed in buying our little heaven condo.We could not succeed without having you helping us, all the way.We are extremely grateful for everything you and your team provided us.THANK YOU VERY MUCH!!!Elena and MohammedSeptember 1st, 2023
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June 2023 by Manuel
My wife and I are first time homebuyer and we used Key Mortgage as our lender. We primarily worked with Dustin, and Nicole, and we are very pleased with how well both communicated and was transparent on what was going on through the home buying process. I would highly recommend Key Mortgage to anyone who is looking to purchase a house, and highly recommend working with Dustin and his team. We were able to have our loan approved and closed on our house yesterday.
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February 2023 by Ana Miranda
Scott Jacobson and his team were a pleasure to work with. He made our first time buyer experience go very smooth. He was very patient and very easy to communicate with. Highly recommend key Mortgage Services.
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December 2022 by Agata Paciora
Key Mortgage services were excellent. My partner and I worked primarily with Mary and she was amazing to work with. She worked seamlessly with our real estate agent and the process went very smoothly. Overall we really appreciated the high touch service - we always felt well informed and everyone was super responsive and helpful. Thank you for making our home buying process so easy!
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December 2022 by Jackie Czuprynski
Kevin and his team at Key Mortgage did a phenomenal job on our most recent transaction. Kevin always provides excellent and quick communication to myself and my clients, is knowledgeable about current rates and programs, and is just easy and fun to work with. My clients and myself could not be more pleased with the level of service provided and we closed in under 30 days - thanks Kevin!
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November 2022 by Rainbow Sunshine
Kris and her team were excellent! We could not have been happier with how smoothly the whole process went with both selling our home and buying a new one in this crazy, crazy market!! Very professional, knowledgeable and always very timely responses no matter the day or time! They worked tirelessly and explored every option to get us the very best interest rate in a ridiculously unstable market. Would HIGHLY RECOMMEND Kris and her team and will definitely be seeking her out again when it comes time to refinance or buy another home!! Thanks again!!-Nicki Griparis & Ricky Rolon
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November 2022 by Amber Hayes
Joy is amazing to work with! She helped and patiently guided my client through the entire process. She stayed available and in constant contact at all times. The level of care, attention to detail, and professionalism demonstrated by Joy far surpassed my clients expectations. I will always recommend Joy to all my clients!
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October 2022 by Kevin Kahlmeyer
A sincere thank you to Mary Gill, Nicole Borowski, and Alyssa Lilja for all of your hard work and dedication you put towards the purchase of my condominium. I'm very grateful and satisfied with the professionalism and care you provided throughout the entire process. You three made the biggest difference and helped it to be a special and memorable experience.Sincerely,Kevin C. Kahlmeyer
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October 2022 by Susan Adduci
Jason with Key mortgage provides great service. He’s always communicating with us and makes sure things run smoothly and files close on time. I would highly recommend him to anyone looking for a mortgage.
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October 2022 by Jennifer Weber
Mary Gill and her team were a pleasure to work with and made the process of securing a loan seamless. With a relatively quick closing date, Mary worked swiftly to ensure I would not have to ask for an extension. She and her team were professional and extremely responsive to any questions I had. I would absolutely recommend Key Mortgage (specifically Mary Gill) to any family member or friend who is looking to buy a home.
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September 2022 by A S
A friend knows I was obtained a lender and asked for a recommendation. I did NOT recommend Key Mortgage and gave her contact information for a different lender, and I'll tell you why. I paid the non-refundable $450 application fee, but 45 minutes later I was notified the seller canceled. I believe one reason is the closing date was too late b/c Key Mortgage ("KM") wanted to wait 30 days after a $50 federal student loan payment was made (these payments were stayed by federal govt due to Covid). Why? I paid my rent of almost $2k and private loan of $300 on time, every month, even during Covid. So why delay closing an extra 30 days due to a $50 payment? The property closed over a month before my scheduled closing date. So, I feel KM cut me off at the knees. But that's not it! Since the seller cancelled 45 minutes after I paid the $450 loan application fee, I asked for a refund since KM did not have time to process the application or schedule the appraisal. They said NO! I understand paying for a good/service that is non-refundable. But I didn't receive the good/service, so they basically took my $450 and I got nothing in return. My application wasn't accepted or denied b/c it was never processed, and KM admitted it was never processed. I am beyond disgusted and EXTREMELY regretful that I chose KM. I worked with Alex - he was nice but in the end he treated me like a loan number and not a person. So, KM lost TWO accounts (me and my friend) so I hope the $450 was worth it. Don't spend it all in one place, Key Mortgage!
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September 2022 by Ellen Morrison
I had about three weeks to get a loan commitment, and they got it done. Communication was outstanding. Portal was easy to use. Milissa and Kris are fantastic to work with.
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September 2022 by Bob Krombach B&W Broker
This recent transaction with Key Mortgage has got to be one of the best experiences I've had in my 20+yrs of buying and selling Real Estate. Very smooth - Excellent!!
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July 2022 by Mary Anne Luczak
Key Mortgage was very customer friendly, effective and efficient in processing my mortgage application in a very aggressive timeframe. The Key Mortgage broker was very helpful in guiding the process and answering my questions throughout the day. Their systems allowed efficient e-signatures and stored all your documents for easy retrieval. I highly recommend Key Mortgage Services!
