{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Charlene did an amazing job at helping me with the issues i was having on my phone. As someone who's not exactly "tech savvy" I appreciated how patient she was with me. :)”
“We are very grateful to Chris A. for helping us upgrade to a new phone and update our account.
He worked hard to get us the best deal and easily flexed our priorities. This is my new favorite store! Fantastic customer service.”
“Great customer service! ? Dave was very helpful and kind; he greeted me right away and helped me replace my son's sim super fast. He also answered all the questions I had. Thank you.”
“Jose was awesome ...so helpful and patient he walked me through the whole process of switching to new upgrade my new phone. I've been a cricket customer for 6 years and no one at cricket ever took time to help me so much! Thanks Jose! We will be back”
“Best customer service I’ve had in a long time! I work retail and know how hard it is to help multiple people and keep a smile on your face. Jose is a pro especially with only being at the store for 6 months. He single handily helped 8 people with multiple problems or just a simple payment. He had all the info and answers for every single person including myself. Great job this guy needs a raise!”
“For many years now, our purchasing process with DVD Overseas has been successful from the initial ordering to the fulfillment of the order. We are very satisfied with DVD Overseas' customer care. We appreciate their attentiveness and care to process our orders in a timely fashion with great direct communication. When a product was out of stock, they reached out to us with other product options, and even price-matched as necessary. As always, it's a pleasure working with DVD Overseas and we look forward to continued successful ordering!”
“After having multiple bad experiences with T-Mobile’s virtual setup and other stores, I came to this location for a complex business account setup. That’s where Luis & Sig completely changed the experience.
Luis spent an incredible amount of time helping me through a setup that was anything but simple. I had to come in many times due to the complexity and strict requirements, and every single visit Luis was extremely helpful, patient, and professional. He never rushed me, always explained things clearly, and genuinely cared about getting everything done the right way.
Sig was also friendly and supportive, and Luis truly went above and beyond. This is honestly one of the best customer service experiences I’ve ever had, not just with T-Mobile but anywhere. If you have a complicated account setup or want someone who actually knows what they’re doing, ask for Luis & Sig — you won’t be disappointed.”
“Excellent service!! They fixed my broken phone screen for a much better price than I was quoted at a lot of other places. Very honest being I know nothing about how much it should cost. Makes you wonder about the other places that quoted me hundreds more.”
“I was in the Verizon store in Schaumburg, by Meacham and Higgins roads. I had issues that my regular Verizon store couldn't help me with. Jordan found me and asked how she could help. After a lengthy explanation (it was complicated) she asked a few questions and got to work. She was professional, knowledgeable, and friendly. I'm retired now, but if I wasn't I would have asked Jordan to come in for an interview and I would have made room for her in our 165 staff, very successful business. She was amazing! Thank you Jordan, you will go far!”
“Very cooperative staff. Very professional and helpful to everyone. Very quick and fast service. I am using t mobile last 15 years first time I had a good experience.”
10AM - 8PM
626 E Golf Rd, Schaumburg
Mobile Phones
“Usually don't post but after visiting the store and reading the comments I had to. Latest comments was from a person that said they used to be T-Mobile employees and their friend works at a T-Mobile, complained about not buying anything and store not selling phone, meanwhile they have a friend that sent them to this store. Why didn't their friend help them? Probably because of the same reason they are complaining about. The other negative review was because the store was following policy, and asked for valid ID.Yet they go to different stores that doesn't follow policy and they are ok with it? These people are ridiculous. Store employees are awesome! If you are not planning on buying anything or get annoyed because employees are trying to do their job, just shop online, easy as that.”
“I love coming to this Verizon location, because they have two very nice and knowledgeable guys - Kineta and Ahad. Also the are very posite and they are able to help me every time. Thank you, guys!”
“At apple wood field store I saw the staff help customers with apple phones and apple computers. Also inside apple woodfield the staff teaches customers with different products that apple stores offers.”
“I spoke with Frank on the phone and asked a ton of questions. He was patient and help me by answering everything. Frank was very customer service driven and I will continue to shop at this location.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Aimee was very knowledgeable about all the products.
I needed a data plan for my business mobile hotspot.
And she took the time to explain the service and plans to follow in a few days.
Highly recommend and I will be back.”