Sonesta ES Suites Chicago offers a mixed experience for guests. The rooms are described as run-down, with issues like an awkwardly placed armchair, poor lighting, and low-quality bedding. However, the breakfast is noted as decent, and the front desk staff is friendly. Some guests have had positive experiences, praising the spacious and clean rooms, well-equipped kitchens, and convenient location. The amenities, including a pool, basketball court, and laundry facilities, are also appreciated. While the price is considered good, the inconsistent quality and service have led some guests to consider alternative options in the area. Overall, Sonesta ES Suites Chicago provides a varied stay, with both positive and negative aspects reported by different reviewers.
Very clean rooms in a quiet location. Front desk person Penipal was very helpful throughout the process and assisted us with everything in a mindful manner. Will definitely come back whenever we're back in Chicago!
April 2026
I had an amazing stay at this location staff were filled with smiles and was always available, breakfast was great and included with my stay I highly recommend staying at this location!!
April 2026
Great place to stay. Very clean and the staff was amazing and very helpful.
