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“Being from a military background, I have had to use storage facilities more times than I can count. Most of the time, it's a very impersonal experience (very transactional). However, i must say... I have never had customer service like I do with Candace and Joel! They are extremely friendly, super helpful, and very knowledgeable. These two always go above and beyond. I always leave feeling like I had just visited extended family vs. simply paying my bill. The warm and friendly customer service should not go unnoticed and should definitely be recognized!”
“clean & exceptionally well-organized with a truly remarkable staff who are friendly, helpful, & genuinely pleasant to interact with. nycole in particular went out of her way to make my experience thoroughly grade A. if you’re in chicago & need a place to store your things, go here.”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“I moved in last weekend and I was quickly more than pleased-- it's a very nice & clean, accessible building. Johnny was so kind with amazing customer service; he showed us around the facility and made the move in process so smooth! I had a different storage unit prior to this but I'm so glad I made the move here ?”
“I had a great experience with Safeguard Self Storage. Justin and David were super friendly and helped me find a storage unit that was perfect for my needs. The building and units are very clean and well maintained.”
“Rent at the Diversey location. Great experience. Roberto help me a lot to find the best storage to feet my need. Price is very nice compared to other storage companies”
“i personally visit this location,. i like the customer service . customer service assiciate .Abel have good knowledge abut the service and price rates. i highly recommend this place . excellent customer service .”
“Had a great experience today opening up a storage unit with Fernando Vasquez. He was super helpful in finding me the right size unit and I will highly recommend Life storage to anyone seeking storage.”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Nic help me set the ps app and was very helpful and friendly.Timikia best worker in world ,It helped me a lot, I recommend the Golf Rod location. Thank you very much again for your help Timikia. You are the best.”
“Chris was very helpful staying late, twice, to answer questions and help out. Some of the renters aren't the most considerate in parking and blocking the unloading garage for sticky tacky items, but these folks are in every facility. All-in-all, a smooth move-in experience to a nice, clean storage unit.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Very helpful with customer service. Miguel, the store manager, has been very helpful helping me through this entire process . Definitely has your best interest in mind.”
“Mr. Eric Arias, an impressive, responsible skilled and professional manager. Gave us valuable information about the moving & storage process & facility. He is an asset for the company. The facility is very clean.”
9:30AM - 6PM
1331 S 55th Ct, Cicero
Self Storage
“NANCY BANOS was soooo incredibly helpful and insightful for my new space! Moving from one Extra Space across town into this space is going to be great with all the tips and such. Thanks, Nancy!”
“Highly highly highly recommend Movetastic! Amazing to work with, fair pricing, and they handled everything beginning to end. Will definitely use again in the future.”
“We have been using the Metro Self Storage in Des Plaines for a number of years. We have recently consolidated our two units to a single unit. We have enjoyed working with Mark in the office to accomplish this. He has been extremely helpful and always cheerful. A great person to work with.”
“I am a delivery driver had a delivery for a person in the facility he was a major help on contacting the person thanks Paul Kraneis for your help much appreciated”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“Great customer service by Denise. She was very patient with me and provided all the necessary information I needed to make the right decision for my needs. I also really appreciated all the follow up calls which gave me the nudge I needed. Thanks Denise!”
9:30AM - 6PM
5701 Ogden Ave, Cicero
Self Storage
“Employee was very friendly and helpful. The facility was clean. My only problem was leaving. One sign says not an exit and another says exit. Then you have to get out and push a button that's it if the way”
“I used Chicago Office Movers for a small office move and they were fantastic! Easy, timely communication beforehand and day-of. The movers were polite and efficient and did a great job. Highly recommend.”
“Probably The Best Customer Service I've Had From A Storage Unit In Forever. The Girl There Was Really Nice, Showed Me A Couple Units Before I Made My Decision. She Walked Me Through Everything Perfectly And Was Beyond Super Nice And Kind. She Needs A Raise Working In The Sun Like That. Good Thing She Had A Golf Cart To Ride In Instead Of Walking.”
“Love the customer service the support was good in end out don't have to wait all day like some other company love in will share the experience with family in friends love it.”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“Maria and Lucy has been very courteous in handling my move out. The facility is clean and always have plenty of dolly and parking to use. Recommend this place for future use/storage.”
“Barb is the Best! Always at the desk and always with a smile. Feels like family every time I come in to pay my storage bill. Now if only this company could duplicate Her! They would corner the market! ???❤️”
“I have had nothing but great energy, and management, from the staff at the Berwyn Extra Space Storage facility at 13th and Harlem. I originally rented a space online; then realized I needed More space and rented another small unit online. However, the two units were in separate buildings, very inconvenient, and I Still needed more space. I decided to actually talk with the very Live people working in the on-site office to see what could be done to better serve my storage needs. Elizabeth helped me find a space large enough for all of my stuff, and transferred or refunded my costs from my bad storage choices. I did need to "vacate" the smaller storage units within 24hrs, so I recommend you keep that in mind if you notice that you've make similarly bad storage choices. I had no problems reaching the 24hrs policy. There are enough carts, with great wheel systems, for me to easily move my stuff.
The takeaway? Go into the office; talk with a real person that can help you get the right sized space for your needs... the First time. At this Berwyn facility, I recommend Elizabeth as the go-to for assistance. She is very knowledgeable about what she does, and has a very personal touch.
5 Stars 'cause they wouldn't let me give 10 Stars!”
“My time at Public storage was amazing!!!
Sue, who works the front desk and is constantly moving around to help the customers at public storage was truly helpful. I would recommend this storage facility to my family and others. Thanks Sue!!”
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“The property manager Aldo at public storage is extremely professional and always willing to answer questions, excellent communication skills. I recommend this public storage to anyone looking for storage Space excellent! Excellent! Extremely clean facility”