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“The property manager Aldo at public storage is extremely professional and always willing to answer questions, excellent communication skills. I recommend this public storage to anyone looking for storage Space excellent! Excellent! Extremely clean facility”
“Jorge's teams moved us out of our condo and into our new home. He and every member of the team was friendly, professional, and good. No damage. Quick, efficient”
“Great secure, clean and up to date storage lockers. Scott the manager in charge of the North Lake Metro Storage location, is a great guy to know and talk to if you have any issues or problems. Wish all managers were like him. Keep up the great work Scott and keep in touch.”
“Had a great experience with Victor Rivera jr.
Very knowledgeable and answered all my questions. And was a great help. And kind. Profesional and well mannered. Good experience for a first time customer. And remembers customers by their names what I've noticed when different customers walked in. And as he was showing me to my storage unit.”
“There is just 1 cart right now that has an issue. It is the front wheel on the left side-it is missing. Needs to be replaced asap. The smaller cart that used to be there disappeared. The property manager Tamika is the best.”
“Roberto was awesome!! I need a lot of help with my mom’s unit, and he was so efficient and professional! Facilities were very clean as well, such a breath of fresh air compared to other storages!”
“I've been using the storage for two years. I'd like to share the great experience I had. Let me start by thanking Marc, who was extremely helpful from day one to my move out day and answered all my questions with big professionalism. Over that time, I never had any problems and I'm thankful for it.”
“Anita Provided Awesome Service Taking My Payment An Also Very Amazing Customer Service I Will Recommend To Family And Friends Thank Again Anita For Your Great Service”
“Ken and his team did a great job from start to finish with our move. Great communication and follow up. I don't want to move again, but if I do, Chicago Office Movers are my first choice.”
“I had a great experience with Safeguard Self Storage. Justin and David were super friendly and helped me find a storage unit that was perfect for my needs. The building and units are very clean and well maintained.”
“Tina was so helpful finding the best option for the space we needed. Her customer service made this experience the best!! If ever need another storage room we will definitely return! Thank you again Tina!!!”
“Shout-out to Yvette & Angela thank you for the great customer service!! I will definitely give them a call if I need a storage space again. Beyond excellent service !!!”
“The people were fantastic - very kind and helpful - and the space was perfect. I could not have asked for anything more, and I would rent from them again without any doubt.”
“Very professional and courteous customer service from Evelyn the Property Manager at the Public Storage in Morton Grove. Very knowledgeable at her position and knows how to take care of customers properly so they leave happy and keep coming back.”
“Amazing customer service!!! I had to change my reservation a couple of times, then due to travel, I was difficult to reach. The manager was so patient and accomodating! I really appreciate manager Paul taking the time to help me and my daughter get everything set”
“Bianca is knowledgeable, very professional and excellent at explaining the different options available to the client.
Very clean facility and ideal location.”
“Sarah and Denise very helpful in assisting me starting up my lease. The experience was very effortless and seamless. Offered me lots of knowledge and I left with my unit same day!”
“Such a clean environment, Lloyd was a great help, with excellent customer service! Highly recommend to family and friends. Thanks again for your kind service Lloyd.”
“Very happy with this experience. Harmony (site manger) did an outstanding job of taking me through the lease experience. Very professional, knowledgeable and thorough. I highly recommend trading with Metro Self Storage in Oak Brook Terra ce.”
“My son was moving from the Chicago area to Charleston, SC for his job. STI came to our home and gave a very fair quote for the move. They were responsive to all of our questions, were on time for the pack and move and got his items delivered timely with no damage whatsoever. Communication before, during and at the time of delivery was outstanding. I can't say enough great things about this company. He was in good hands. We will definitely use STI in the future.”
“Stored my stuff for a year and this is one of the cleanest storage facilities I’ve ever been to. It was always very well kept. The moving process in and out was easy. I didn’t like that I had to buy a Cylinder lock when I already had a disc lock from previous storages, but that’s okay, it still worked out. Grateful for storage manager Sandra’s great customer service.”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“Rocío was a pleasure to work with. She showed us what our potential space would look like. She answered all our questions and was very helpful. I definitely recommend renting at this location.”
“Perry, the Store Manager, at the Harwood Heights location is very kind and eager to help! At move in, he showed me where my units were in the maze setup they had. Perry was very thorough with walking me through the steps of driving in, information about where to get cards and their hours. Highly recommend going here because of the customer service.”
“I’ve been using public storage for a while now Rhonda is phenomenal. She’s always outside cleaning making sure everything is just perfect. The facility is very clean and she’s very professional with her customers. I’ve been renting there for two years and never had a problem. I do recommend renting here you will encounter the best Customer service while dealing with Rhonda. She’s an asset to the Company She is the Best thank you for taking care of all of us I do recommend if you need to store your belongings to come and see Rhonda”
“I just had, to write this review I came into rent a, storage unit miss Geri made every thing simple and easy I got a great deal on the unit the outside was very clean and well taken care of and most important it is very close to my house and the customer service was top notch thank you for helping me find the right size unit !!!!!”
“The ladies were very nice. They were closing but still allowed me to come in, they were patient and answered all my questions thoroughly. I left purchasing a unit and very satisfied.”
“12/9/25 Update : I needed yet another (third) rental. This time an outdoor spot and once again Liz.... Yep, Liz taken the time going over all documents, indicating where my spot will be & being kind as anyone should.
I wouldn't have thought of any other location.
Liz had been ever so helpful setting me up. Highly recommend.”
“I recently spoke with Chris and Carla about a question that required their assistance. They were extremely friendly and clear communicators, provided great advice, and accomplished the request quickly at exactly the right time. Thanks for the ongoing superb support!”
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“I had a fantastic experience at Public Storage thanks to DD! Renting a storage unit isn’t usually something people look forward to, but she made the entire process easy, enjoyable, and stress-free.
DD took the time to help me find a unit that was convenient and easy to access. She didn’t just point me in the right direction she personally walked me back to the unit, showed me exactly where everything was, including where the carts are kept, and made sure I was comfortable with the layout.
What really stood out was her personality. She was friendly, professional, knowledgeable, and genuinely pleasant to work with. She turned what could have been a boring errand into a great customer service experience. Public Storage is lucky to have someone like DD on their team. Highly recommend working with her if you need a storage unit!”