-
April 2023 by Justin Freeman
Great service, quick turnaround.
-
July 2022 by Amber Renee
Prompt and friendly service. They make it quick and easy with great communication/ explanations & transparency!
-
April 2022 by James Nugent
Not happy. Hit a deer. Had to wait 2 weeks just to get the vehicle in. Now it's been over a month and it's still not ready. Waiting on parts that are backorded.. seems like they should use more than one supplier for parts. And they should stay on top of things. Every time I call. It's another excuse. They had to take it to the dealership to get sensors calibrated. But the body shop doesn't seem to concern when they will get it back. Plan on not going back there again if I need anything. They should have stayed on top of things instead of a whenever attitude. UPDATE... Found out they did not do all the repair. Scheduled it to go back in. Was told it would only take 2 days. Now, once again. It will not be ready until 5 days. So mad now. Will never take anything to them again. And will be warning everyone I know about how we were treated. And how they lied about how long it would take.
-
April 2022 by kenneth alepra
Tesla Model 3… I went to them with my seatbelt all bound up on this massive child’s car seat. My options were looking like cut the belt, break the child seat ($500 seat no thanks), or take it to Tesla. The man found a way to help me out by taking off a panel in the interior of the car. on a Tesla???? In shelbyville?? I honestly didn’t expect they’d be willing to even try on it. They got the problem fixed for me in 10mins, and i was back on my way. Huge thanks for saving me a lot of money, inconveniences, and for having an experienced staff who’s confident enough to give a more uncommon vehicle a shot. Definitely willing to take any of my vehicles there in the future when I’m around.
-
February 2022 by Robin Sesko
We brought our vehicle here after a fender bender. It ended up being totaled, but I was very impressed with the courtesy, professionalism and great communication that we received. I would HIGHLY recommend this place.
-
December 2020 by Tiffany Stockdale
I had a deer run straight into the passenger side of my door, causing a huge dent and some scratches. In the same week, someone swiped the front passenger side bumper and busted out my driving light! It was painful... since I had to file 2 claims to my insurance! J and R went above and beyond to ensure my Jeep was fixed fast, and even had a loaner car for me (free of charge!) Kory was excellent to deal with, very professional, and made the process smooth as possible. Through emails, we were able to set up everything needed. The total time it took for them was only 4 days! Bonus was when I picked it up, it was nice and clean on the inside and out, something they didn’t have to do, but truly stood out to me! Their quality of work is outstanding, and I would recommend them again and again!
-
December 2020 by Lucas Kirkbride
Always a great experience! No one wants to have to visit a collision repair shop, but J&R are a real class act! They take care of everything and get you back on the road looking good as new!
-
October 2020 by Jack Rozier
Very timely, professional with work and people, always smiling, very clean for a body shop, and very reasonably priced. The work was superb with my truck, couldn't even tell any damage was done to it!
-
September 2019 by Dianne Doty
Great job fixing our bumper and our car was detailed and looks like new! Excellent customer service!
-
November 2018 by Serious Cards
Listen, no one wakes up thinking about needing to get their vehicle repaired. At least I don't. Twice now I have had to use J&R Collision Centers in Shelbyville IL. This last time was because someone backed into my brand new truck in a parking lot. Just to say I have used them twice is really saying something. The team is absolutely amazing! The Manager makes me feel like we have been best friends for years. I can't express enough how great this business is. Thanks everyone!
-
September 2018 by Elizabeth Jackson
Wish I could give them more than five stars. They are wonderful!
-
May 2018 by crysta fry
Great people, great service! Highly recommend u pick this place for all your auto body needs. I will b talking about this place to everyone!
