Neal Tire & Auto Service is a 100% employee-owned company founded by the Neal family in 1925, with 25 convenient locations across Illinois, Indiana, and Kentucky. As an industry leader, they strive to treat all customers like family and build trusted, lasting relationships through excellent customer experiences. Customers consistently praise the exceptional service and care provided by the team at Neal Tire & Auto Service. Barry, Lance, and the entire crew are described as "absolute lifesavers," going above and beyond to accommodate customers' needs. Whether it's quickly diagnosing and repairing a car issue, offering rides, or providing a seamless experience, the staff demonstrates a genuine commitment to customer satisfaction. Customers highlight the team's patience, knowledge, and willingness to answer questions, even for those with limited automotive expertise. The company's services, from tire installations to emergency repairs, are praised for their quality and fair pricing. Customers express gratitude for the personalized attention and care they receive, stating that Neal Tire & Auto Service is the first place they consider for their automotive needs. Overall, Neal Tire & Auto Service has earned a reputation for exceptional customer service, technical expertise, and a genuine commitment to building strong relationships with the communities they serve.
The manager (Lance) is always able to squeeze me in when I'm in a pinch. They do quality work at a reasonable price. I've been a Neal customer for over 40 years.
August 2026
Great service, good guys. The text service is great for reminder. Got and oil change and tire rotation.
August 2026
They repaired my tire promptly! Greatly appreciate their service!
