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“When I came to the store with the issue with my line Ike was very helpful. He resolved the issues. Also, he has a good customer interaction. He made you feel welcome.”
“Jake helped me switch over from At&T. He is extremely professional and knowledgeable. He made the whole proccess easy and pain free. He seems to be a extemely hard worker, he helped me and still helped multiple other people at the same time. Whatever you are paying him, he derserves more.”
“Excellent customer service from Jake. He really worked with us to get the most value for our plan and worked promptly with us to get us set up. Will come here indefinitely.”
“I would highly recommend wisper internet and we are already telling our friends. I promise you will love the ease of it
the price and the great service not like the others that you pay more then quoted and the service doesn’t come in clear. Thank you wisper we’re enjoying our service.”
“About 6 months ago was our 1st experience with this T•Mobile location. Zach helped us out back then and it was, hands down the very best phone buying experience EVER. We've been back a couple of times and always have Zach help us. He's always great --just enough snark and sarcasm to be hilarious and real. And of course, always helpful and knowledgeable.”
“My experience was great! The staff was very knowledgeable and super personable. I highly recommend talking to DJ Jones. His customer service was so awesome. He should be called butter, because he was on a roll.”
“Brian was very helpful and knowledgeable even gave me a number to text if I needed anything in the future definitely recommend asking for him to assist you when visiting the store”
“In store representatives all are very friendly and knowledgeable. But online phone representatives should know the same knowledge as in store representatives. All information changes when you get to the store.”
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“This is the best experience I’ve ever had picking up internet devices at a Spectrum store. At this location they get you in and out quickly. Faith greeted me warmly. She immediately took ownership of my pick up order. She is ultra personable and very professional. It was quite apparent to me, that Faith was genuinely invested in my Spectrum customer care experience.”