Staples in Shorewood, IL offers a wide range of services and products to support the new ways of working and learning for small businesses, entrepreneurs, remote workers, parents, teachers, and students. With a focus on the community, Staples provides innovative printing, shipping, technology, travel, and recycling services, as well as essential products and inspiration. Customers have consistently praised the excellent service and knowledgeable staff at Staples. An associate was commended for saving a customer time and efficiently assisting them in finding several items. The printing department also received high praise, with one customer highlighting the outstanding customer service skills of an employee named Lucas, who went above and beyond to ensure their business cards were printed, cut, and ready for pickup before closing, despite the short notice. However, some customers have noted a slower response in completed printing jobs, and a few have expressed dissatisfaction with the service from some of the newer staff members at the print section, who have been perceived as making excuses and not fulfilling customer requests. The store is encouraged to provide thorough training for all new hires to ensure consistent and exceptional customer service across the board. Overall, Staples in Shorewood, IL is a reliable destination for a wide range of services and products, with a dedicated team of knowledgeable and customer-focused associates, committed to supporting the needs of the local community.
