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“I’ve been buying lumber for almost 5 years now but this is my first time at an R.P. store. This location is next to an Anchor Lumber and I contemplated pulling in there instead, but I’m glad I didn’t. There were two gentlemen working at the store as we’d just kicked off a heavy snowstorm, and 15 minutes before closing. The guy inside was nothing but friendly and helpful. And it turned out the guy outside handling the lumber yard, was the person I’d spoken to earlier in the day when I’d inquired about product availability. After paying for the wood screws and boards, the guy inside called out my order. When I walked outside maybe two minutes later, the other guy was standing next to my car with my order ready to go. He said he’d assumed when I pulled in that I was the lady he’d spoken with so he pulled the boards and got it ready to go. He even took the time to wrap all my 2x2’s up in a bundle to make transport easier! I was certainly impressed, and very much appreciated the thoughtfulness and eagerness to help even at the end of the day, when most people would have been more concerned with closing up shop and getting home.”
“This place beats the big box stores tenfold!! Never have to worry about them not showing you how to use what they sell you or what you might need for the job great staff!! Small businesses are the way to go. No wandering around the aisles for 25 minutes looking for someone who doesn't really want to help you or doesn't know where anything is anyways. Oh man!!”
“I stopped by here after being treated like I should be looking for laundry soap at the rocl island store. (I am a women). This store treated me like any other customer needing plumbing help”
“I love this true value. Mostly always extremely helpful. They have almost everything you need in a pinch and in a great location. Tim in the paint department is always so nice and very knowledgeable about paint products and everything else they have in the store.”
“I have never been somewhere with such a fast knowledgeable staff one guy helped me get all the fittings to replumb an air compressor motor sending me with everything I needed, I'm about 2 minutes. And I wasn't short a single thing”
“Had to wait awhile for a clerk to unlock the cabinet to retrieve to tool I wanted. It's not a larege store and hardly anyone in the store. I did get online price matched.”
“I needed to purchase a new Bauer oscillating multi-tool because I wore out the one I had. Ended up getting a new one, plus a variable speed rotary tool, a couple boxes of gloves and a painters tool that were all on sale.”
“I rented a small tractor with a loader bucket and backhoe. The rental staff were friendly and efficient.I had some experience with a loader tractor, but not the backhoe. Staff answered my questions, but some technical information was not given (such as the presence of locking pins in the backhoe mechanisms (likely for transport purposes). Instructions were mainly that it's "easier to play with it and learn it's operation that way". In most respects that was true if you have at least a little knowledge, but you must realize that there is a great deal of responsibility in operating a piece of complex machinery that weighs thousands of pounds, and that has powerful hydraulics that could quickly pin or crush you or a bystander.Ideally I would recommend that home depot personnel give at least an introduction to the backhoe controls and safety, and that anyone who has zero experience operating heavy machinery to not do it without someone present that can guide you in safety/operation fundamentals. Home depot rules also require you to connect the trailer containing the equipment to your tow vehicle yourself (they can give verbal directions), be able to back the trailer up for hookup and return, etc. Most likely this is for liability purposes.Other than that, the rental process was quick and easy, and the machine and trailer were in fantastic condition. I took photos of the tie down chain positions before I unloaded it, and I found those useful when it came time to load the machine when I was done with it.”
“I bring the kids here every month for kids workshop. The staff are always very friendly. They always offer to help load my garden supplies. The store is clean and organized. I have no complaints for this store.”
“I came in to buy 2 items that I was struggling to find. Along came Faith! She definitely knows everything in this store. When I come back.. I will look for her for any of my struggles! She is an asset to your store.. hands down. Thank you Faith!! This is a beautiful store, very clean and organized with very helpful workers! ❤️”
“J-Lo is the appliance department is an absolute gem. She looked at almost every fridge with us and was so patient camping me find the one I wanted. Shes real and honest, you can tell she’s not just trying to make a sale. We bought a fridge from her tonight and will come back for her in the future. She truly treated us so good and made a normally stressful experience a fun one”
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“Highly recommend! We have worked with Anchor on projects from basement remodels to large multifamily developments. Brad and his team at Anchor are organized, professional, and cost effective.”