I asked for an even exchange but instead a return was processed and then charged for a new purchase on the same transaction.
I think the young gals there need more training.
July 2025
Natasha is a wonderful treasure. It had been a while since I was in the store last and Natasha didn't miss a beat in remembering my daughter and some of the items we previously purchased. The store itself is great. Carters has such a great pricing and selection. Thank you
April 2022
The sales person was helpful. She checked back stock, she suggested items that I then purchased. Accommodating to order for me if I didn't find what I liked. Very pleasant experience