DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking the latest designer brands and styles. The store boasts an impressive selection of over 25,000 pairs of shoes for men and women, featuring top brands like Nike, Cole Haan, and TOMS. Customers can also find a wide range of handbags, accessories, and kids' shoes. While the store offers a great shopping experience, some customers have reported challenges with the customer service. Customers have mentioned a lack of available employees on the floor to assist with queries, as well as some rude behavior from a specific cashier. Additionally, the checkout process can sometimes be slow, with long wait times. Despite these minor issues, DSW remains a favorite among shoppers, thanks to its diverse product selection and the convenience of its free rewards program, DSW Rewards. The program offers various perks, including rewards certificates and exclusive offers, making the shopping experience even more enjoyable.
Lots of shoes to choose from, service is a little lacking
May 2024
They have a good selection, but I couldn't find a worker around to ask for help. There were cashiers, but no-one walking around to help customers.
April 2024
I really like the store, it has many shoe selections and brands that i love but the cash register lady has no customer service skill, defficient in courtesy to customers.
