Jean Paul was our sleep expert and did a fantastic job in serving our needs. He was knowledgeable, kind, and patient during the process.He deserves a raise & and promotion.Thanks
November 2023
Jean Paul made the shopping experience extremely positive. I walked in planning to simply gather info. However, JP was so patient and informative realized it was important to repay his great customer service with my purchase. I've already recommended him to friends considering buying beds.
November 2023
JeanPaul was exceptionally kind and welcoming. I was having trouble all evening finding this a particular item and he came through with the item. It was such a relief. JeanPaul has great customer service skills and it was easy to talk to him. I will recommend Mattress Firm because of the great customer service from JeanPaul